QA Document Control Intern — Onsite, Part-Time

West Pharmaceutical Services; Exton (PA); On-site; USD 25,000 - 36,000; Part time

Job summary

West Pharmaceutical Services is seeking an on-site part-time Administrative Support member for the West Services and Solutions Quality Assurance team. The role focuses on quality records, procedures, laboratory documentation, and related systems to help ensure regulatory compliance.

The position supports audit preparation, data integrity, and maintenance of forms and plant procedures, with an emphasis on accuracy and teamwork.

Qualifications

• 0–3 years of relevant laboratory, manufacturing, quality, or technical experience preferred.
• Entry-level candidates with applicable education, lab coursework, internships, or hands-on training are encouraged to apply.
• Currently enrolled in Bachelor's or Master's degree program; focus in a technical, scientific, or business-related field preferred.

Responsibilities

• Administer quality records, procedures, and controlled documentation in accordance with company procedures and applicable regulatory requirements.
• Review and assist in the preparation of documentation and data packages for approval, including assembling, copying, scanning, filing, and organizing records as needed.
• File and maintain appropriate data packages and support documentation for laboratory operational testing groups, ensuring records are complete, accurate, and readily retrievable.
• Support administrative activities related to internal and external audit preparation, including retrieval, organization, and reconciliation of documentation.
• Support data integrity practices and help ensure laboratory systems, records, and documentation comply with applicable company and regulatory expectations.
• Maintain a system to create, update, and control forms and plant procedures ensuring compliance with corporate guidelines.
• Maintain files for documentation related to validations, qualifications, Batch Records, DMR and DHF as applicable, ensuring these are easily retrievable.
• Support the administration of laboratory documents and electronic systems to help ensure documentation remains current, accurate, and compliant with cGMP standards and internal procedures.
• Review controlled documents for accuracy, completeness, and compliance with established formats, procedures, and documentation practices.
• Issues controlled documents as required, such as batch records, protocols, logbooks as well as controlled document copies to customers (internal or external) and suppliers as per company policy.
• Meet individual and department goals as required.
• Work independently and collaboratively as part of a cross-functional team, demonstrating self-motivation, adaptability, and a positive attitude.
• Conform with and abide by all applicable regulations, policies, work procedures, instructions, and safety rules.
• Exhibit regular, reliable, punctual, and predictable attendance.
• Perform other duties as assigned.

Skills

Problem solving

Interpersonal skills

Communication skills

Analytical skills

Teamwork

Attention to detail

Microsoft Office

Education

High school diploma

Currently enrolled in Bachelor's or Master’s degree program

Tools

Microsoft Office

Job description

West Pharmaceutical Services is seeking an on-site part-time Administrative Support member for the West Services and Solutions Quality Assurance team. The role focuses on quality records, procedures, laboratory documentation, and related systems to help ensure regulatory compliance.

The position supports audit preparation, data integrity, and maintenance of forms and plant procedures, with an emphasis on accuracy and teamwork.