QA & Controls Analyst - Brokerage & Managed Accounts

TEKsystems; United States; Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

HSA

Job summary

TEKsystems is seeking a detail-oriented Quality Assurance & Controls Specialist to support advisory and managed accounts operations. The role conducts quality reviews, evaluates controls, and drives process improvements to ensure accuracy, compliance, and consistency.

Based in Memphis, TN, this contract-to-hire position offers a hybrid work arrangement. The pay range is $28.00 per hour, with compensation based on qualifications and experience.

Qualifications

• Bachelor's degree required.
• 3+ years of experience in Financial Services Operations, QA, Controls, Audit, Risk, or Process Improvement.
• Experience with Brokerage Operations.
• Experience supporting Managed Accounts.
• Knowledge of Trading Operations and/or Trade Review Processes.
• Strong analytical, investigative, and problem-solving skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Conduct detailed quality reviews of advisory and managed account activities to ensure accuracy, completeness, and procedural compliance.
• Perform audits, transaction reviews, and control assessments to validate adherence to operational standards and risk management requirements.
• Identify recurring errors, control gaps, and operational risks; recommend corrective and preventive actions.
• Investigate exceptions and processing discrepancies, perform root cause analysis, and support resolution efforts.
• Develop and maintain quality metrics, audit findings reports, error trend analysis, and performance dashboards.
• Partner with leadership to improve workflows, strengthen controls, and enhance operational efficiency.
• Assist in developing and delivering training focused on quality standards, regulatory compliance, and operational best practices.
• Maintain procedural documentation, training materials, and reference guides to ensure alignment with evolving processes.
• Provide coaching and constructive feedback to promote a culture of accountability and continuous improvement.

Skills

Brokerage Operations

Managed Accounts

Trading Operations

Trade Review Processes

Analytical thinking

Communication skills

Education

Bachelor's Degree

Job description

TEKsystems is seeking a detail-oriented Quality Assurance & Controls Specialist to support advisory and managed accounts operations. The role conducts quality reviews, evaluates controls, and drives process improvements to ensure accuracy, compliance, and consistency.

Based in Memphis, TN, this contract-to-hire position offers a hybrid work arrangement. The pay range is $28.00 per hour, with compensation based on qualifications and experience.