QA Automation Manager

PartsSource Inc.

Hudson (OH)

Hybrid

USD 140,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation

Equity stake

Comprehensive benefits

Hybrid culture

Professional development

Diverse community

Job summary

PartsSource, Inc. is seeking a Senior QA Automation Manager to own software quality across our product portfolio, including Salesforce.

You will directly manage and grow a team of automation engineers, including offshore resources, and partner with Engineering, Product and DevOps to embed quality at every delivery stage. Lead the manual-to-automation transformation, define strategy and frameworks, and drive 100% automation coverage.

Qualifications

5+ years of direct people-management experience in QA/automation.
Led manual-to-automation transformation with strategy and metrics.
Expert with Playwright and Selenium (5+ years).
Hands-on automation of Salesforce apps (Lightning UI, APIs).
API testing (REST/GraphQL) and mobile automation (Appium, Espresso, XCUITest).
CI/CD pipelines for test automation; Docker/Kubernetes familiarity.
Experience using AI-assisted tools to accelerate test development.
Strong communication with technical, business, and exec audiences.

Responsibilities

Directly manage and grow a team of automation engineers across time zones.
Define the QA strategy to move from manual testing to automation-first.
Design scalable automation architectures and own framework decisions.
Lead automation across web, API, mobile, and Salesforce platforms.
Integrate pipelines with CI/CD and cloud testing platforms.
Monitor delivery timelines and report quality metrics to stakeholders.

Skills

People management

Automation strategy

Playwright

Selenium

API testing

CI/CD

Communication skills

AI-assisted tooling

Tools

Playwright

Selenium

Appium

Provar

Copado

GitHub Copilot

Job description

What You’ll Do

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.
PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

About The Job Opportunity The QA Automation Manager owns software quality outcomes across PartsSource’s critical product portfolio, including our Salesforce platform. This is a senior people-management role that combines deep technical expertise in automation architecture with proven team-building experience and a track record of leading organizations from manual testing to automation-first practices.
You will directly manage and grow a team of automation engineers, lead offshore automation resources across time zones, and partner closely with Engineering, Product, and DevOps to embed quality at every stage of the delivery lifecycle. This is the most consequential quality role in the organization - we’re looking for a proven change agent who has done this before and is ready to do it again.

Team Leadership & People Management

Directly manage, hire, develop, and retain a team of automation engineers; own performance reviews, coaching, and career development within the QA function.
Lead and coordinate offshore automation teams across multiple time zones, maintaining delivery accountability and team cohesion.
Set clear performance expectations, build a culture of quality ownership, and develop automation engineers in best practices and technical rigor.

Manual-to-Automation Transformation

Define and execute the strategy and roadmap for transitioning QA operations from predominantly manual testing to a mature, automation-first practice.
Establish the frameworks, upskilling plans, and success metrics to drive and sustain 100% automation coverage across the product lifecycle.
Serve as the organizational change agent for quality - influencing engineering and product culture, not just technical tooling.

Automation Architecture & Execution

Design and validate scalable, maintainable test automation architectures using Playwright and/or Selenium; own framework decisions from design through production.
Lead automation coverage across web, API (REST/GraphQL), mobile (Appium, Espresso, XCUITest), and Salesforce platforms - including Lightning UI, custom components, flows, and Salesforce APIs.
Integrate automation pipelines with CI/CD tooling and cloud-based testing platforms (BrowserStack, Sauce Labs, or equivalent) for consistent, scalable execution.
Apply AI-assisted development tools (GitHub Copilot, Claude, ChatGPT, or equivalent) to accelerate test code generation and improve automation ROI.

Quality Standards & Delivery Management

Manage delivery timelines and communicate program health, risks, and quality metrics to technical, business, and executive stakeholders.
Establish and enforce test management practices using enterprise tools (TestRail, Xray for Jira, PractiTest, or equivalent); validate artifact quality before every deployment.
Own test infrastructure provisioning within containerized environments (Docker, Kubernetes); troubleshoot complex test failures and performance issues across distributed platforms.
Drive continuous improvement in test coverage, execution speed, and automation ROI; report progress against transformation goals to engineering and product leadership.

Required

What You’ll Bring

5+ years of direct people-management experience, including hiring, performance reviews, coaching, and career development of QA and automation engineers.
Demonstrated track record of leading a manual-to-automation transformation - defining the strategy, roadmap, frameworks, upskilling plan, and metrics to get there.
Expert-level proficiency with Playwright and/or Selenium (5+ years); proven ability to architect and scale production-grade automation frameworks.
Hands-on experience automating Salesforce applications - including Lightning UI, custom components, flows, and Salesforce APIs - using tools such as Provar, Copado, Selenium, or Playwright.
Expertise in API testing (REST/GraphQL) and mobile automation (Appium, Espresso, XCUITest) across multiple platforms and device configurations.
Hands-on experience building CI/CD pipelines for automated test execution and reporting at scale; familiarity with Docker and Kubernetes for containerized test environments.
Demonstrated use of AI-assisted tools to accelerate test development and improve team productivity.
Strong communication skills - comfortable presenting to technical, business, and C-level audiences.

Preferred

Experience with load and performance testing tools (JMeter, k6, Gatling, LoadRunner, or equivalent).
Background in Agile/Scrum environments and sprint-level QA planning.
Advanced knowledge of test data management strategies.

Who We Want To Meet

Act Like an Owner

You take full accountability for quality outcomes - not just test execution. You own the team, the transformation roadmap, and the standard of work that ships. Accountability & Execution, Results Driven

Serve with Purpose

You understand that quality infrastructure directly protects patient care. You bring urgency and rigor to your work because the downstream stakes are real. Clear & Critical Thinking, Relationship Management

Adapt to Thrive

You’ve led teams through significant change before and know how to bring people along. You stay current on tooling and patterns - and you translate what you learn into team capability. Learning Agility, Resilience

Collaborate to Win

You build trust across Engineering, Product, and DevOps through clear communication and consistent follow-through. You manage distributed teams with structure, clarity, and care. Team Orientation, Alignment & Cohesion

Challenge the Status Quo

You question manual processes, surface inefficiencies, and drive adoption of better patterns. You back improvement proposals with data and a concrete implementation plan. Curiosity & Problem Solving, Continuous Improvement

Benefits & Perks

Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
Career and professional development through training, coaching and new experiences.
Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
Inclusive and diverse community of passionate professionals learning and growing together.

About PartsSource

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.

In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.