QA Analyst – Onsite Quality & Continuous Improvement

Expeditors; Ellenwood (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid Vacation

Health Plan

Life Insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities

Employee Referral Program Bonus

Job summary

Expeditors is seeking a Quality Assurance Analyst to elevate our global logistics network from a reactive, compliance-heavy approach to a proactive quality maturity leader. You will provide data-driven insights, root cause analysis, and targeted standards enablement to empower operations teams and drive network-wide performance improvements.

The role emphasizes collaboration with cross-functional teams, use of PFMEA and Six Sigma tools, and specification-driven quality documentation to prevent

Qualifications

• Bachelor’s degree or professional certification in Project/Program Management, Quality Systems, ISO9001 certified auditor, or related fields.
• 5+ years of experience in Quality Assurance, quality control, or operational process engineering.
• Proficiency with ISO 9001 standards, Six Sigma methodologies, and statistical analysis/data interpretation tools.
• Hands-on experience with quality management software and formal root cause analysis tools (e.g., 5-Why, Fishbone, PFMEA).

Responsibilities

• Review incoming quality requests, enforce standards validity, and oversee site-level RCCA plans.
• Analyze historical performance data and audit results to identify emerging failure patterns and develop actionable mitigation plans.
• Partner directly with operations teams to perform root cause analysis, conduct training, and draft quality control documentation.
• Bridge site-level non-conformance tracking directly with network-wide continuous improvement initiatives and PFMEA risk updates.
• Design, launch, and govern high-impact improvements to resolve root causes across the process rather than isolating symptoms at the local level.
• Utilize formal root cause analysis tools to drive sustainable process optimizations.
• Provide the structured training, protocols, and analytical guidance required to enable site teams to execute quality standards independently and collaboratively.

Skills

Quality Assurance

Root Cause Analysis

Data interpretation

Cross-functional collaboration

Education

Bachelor’s degree in related field

ISO 9001 certified auditor

Tools

Quality software

PFMEA

5-Why

Fishbone

Job description

Expeditors is seeking a Quality Assurance Analyst to elevate our global logistics network from a reactive, compliance-heavy approach to a proactive quality maturity leader. You will provide data-driven insights, root cause analysis, and targeted standards enablement to empower operations teams and drive network-wide performance improvements.

The role emphasizes collaboration with cross-functional teams, use of PFMEA and Six Sigma tools, and specification-driven quality documentation to prevent