QA Analyst, Console

OpenKrill; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life Insurance

Disability Insurance

401K

Generous PTO

Annual bonuses

Job summary

Keeper Security is seeking an experienced QA Analyst to join the Admin Console team. You will test web-based admin experiences and backend APIs to ensure security, reliability and usability for enterprise customers.

This 100% remote role offers a hybrid option for candidates in the El Dorado Hills, CA or Chicago, IL metro areas and requires 3+ years of QA experience, with strong API testing, cross-browser validation and collaboration with Engineering, Product and QA teams.

Qualifications

• 3+ years in software QA or similar role
• Experience testing enterprise web apps or SaaS
• Familiarity with HTML/CSS/JavaScript and modern browsers
• Experience validating backend APIs with API testing tools
• Understanding of authentication/authorization/ RBAC concepts
• Ability to write clear, reproducible test cases and defect reports
• Experience with Jira, TestRail, Confluence or similar tools
• Strong troubleshooting and communication skills
• Familiarity with enterprise identity technologies like Active Directory/LDAP
• Willingness to use AI-assisted tools for testing and analysis
• U.S. Person status due to GovCloud involvement

Responsibilities

• Test Keeper’s Admin Console web applications for functionality, reliability, usability and regression issues
• Validate backend APIs supporting console functionality using tools like Postman
• Create, execute and maintain test cases from product requirements and specs
• Test enterprise admin workflows including authentication, authorization, permissions and RBAC
• Perform cross-browser testing across supported desktop browsers
• Reproduce, document and track defects with technical details and steps
• Maintain test coverage and results using TestRail, Jira and Confluence
• Collaborate with developers, Product and QA to identify issues and validate fixes
• Participate in requirement reviews, release validation and regression testing
• Identify gaps in test coverage and suggest QA process improvements
• Use AI-assisted tools to support test design, defect analysis, troubleshooting and documentation

Skills

QA testing

Web app testing

API testing

Postman

Jira

TestRail

Confluence

Authentication concepts

Cross-browser testing

Collaboration

Tools

Postman

Jira

TestRail

Confluence

Active Directory

Job description

Keeper Security is hiring an experienced QA Analyst to join our Console team and help ensure the quality, reliability and usability of Keeper’s enterprise Admin Console applications. This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro areas.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help deliver secure, reliable administrative experiences to enterprise customers worldwide.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.

About the Role

As a QA Analyst on the Admin Console team, you will test Keeper’s web-based administrative experiences and the backend APIs that support our enterprise solutions. You will work closely with Engineering, Product and other QA professionals to validate new features, identify defects and ensure console functionality remains secure, reliable and intuitive.

This role requires strong attention to detail, experience testing enterprise web applications and familiarity with modern web and API testing practices. You will help maintain comprehensive test coverage across frontend functionality, administrative workflows, access controls and backend integrations.

Responsibilities

• Test Keeper’s web-based Admin Console applications for functionality, reliability, usability and regression issues
• Validate backend APIs that support console functionality using tools such as Postman or similar platforms
• Create, execute and maintain test cases based on product requirements, technical specifications and user stories
• Test enterprise administrative workflows including authentication, authorization, permissions and role-based access controls
• Perform cross-browser testing to ensure consistent behavior across supported desktop browsers
• Reproduce, document and track defects with clear technical detail and steps to reproduce
• Maintain test coverage and execution results using tools such as TestRail, Jira and Confluence
• Collaborate closely with developers, Product and other QA team members to identify issues and validate fixes
• Participate in requirement reviews, release validation and regression testing activities
• Identify gaps in test coverage and recommend improvements to QA processes and test strategy
• Use AI-assisted tools such as Claude, ChatGPT or similar platforms to support test design, defect analysis, troubleshooting and documentation

Requirements

• 3+ years of experience in software quality assurance, web application testing or a related QA role
• Hands-on experience testing enterprise web applications, administrative consoles or SaaS platforms
• Familiarity with web technologies including HTML, CSS, JavaScript and modern browser behavior
• Experience validating backend APIs using Postman or similar API testing tools
• Strong understanding of authentication, authorization, permissions and role-based access control concepts
• Ability to create clear, detailed and reproducible test cases and defect reports
• Experience with Jira, TestRail, Confluence or similar test and defect management platforms
• Strong troubleshooting and analytical skills
• Strong written and verbal communication skills and ability to collaborate across Engineering, Product and QA teams
• Familiarity with enterprise identity technologies such as Active Directory, LDAP or similar platforms
• Ability and willingness to use AI-assisted tools effectively to improve testing, troubleshooting, analysis and documentation
• Due to this role’s involvement in GovCloud environments, qualified candidates must be a U.S. Person, defined as a U.S. citizen or lawful permanent resident

Preferred Requirements

• Experience testing identity, cybersecurity or other security-sensitive enterprise applications
• Familiarity with cloud environments such as AWS or Azure
• Exposure to identity and access management protocols such as SAML, SCIM or SSO
• Familiarity with virtualization or containerization tools such as Docker or VMware
• Experience with automated web or API testing tools

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

• Contact details, CV/resume, cover letter
• Employment history, qualifications, work eligibility
• Application responses and uploaded documents

Information We generate:

• Interview notes, assessments, communications
• Scheduling information

Information From Others:

• Recruiter/referral information who submit your profile
• References (with your consent, before final offer)
• Public professional profiles
• Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

• We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

• Assess your application and suitability
• Manage interviews and recruitment workflow
• Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
• Comply with employment law obligations

3. Legal Basis

• Legitimate Interests (recruitment management, security and integrity of the hiring process)
• Contracting steps (for progressed candidates)
• Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal:

• HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties:

• Service providers who assist with:
• Applicant tracking, recruitment systems and assessment providers
• Background verification vendors (post offer)
• Recruitment agencies (where applicable)
• Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. Internation