Publisher Development Manager

impact; Santa Barbara (CA); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Catered lunches

401(k)

Flexible PTO

RSUs

Learning stipend

Parental leave

Home office stipend

Internet allowance

Job summary

impact.com is hiring a Publisher Development Manager to lead day-to-day publisher accounts and drive revenue growth across the partner ecosystem. You will create development plans, identify matchmaking opportunities, and resolve publisher challenges with timely solutions.

You will collaborate with internal teams such as Customer Growth, Onboarding, and the Partnerships Lab to deliver a world-class publisher experience, using data insights and strong communication to enable partners to scale

Qualifications

• Strong communicator with publishers, advertisers and internal teams.
• Data-driven: measure program effectiveness and drive improvements.
• Ability to prioritize based on high-return activities.

Responsibilities

• Meet publisher account growth targets to increase revenue (commission).
• Create development plans to build trust, retention and loyalty with publisher partners.
• Identify and support new matchmaking efforts for publishers with Impact advertisers.
• Escalate publisher challenges early with potential resolutions.
• Analyze publisher data quarterly to ensure engagement and growth.
• Collaborate with internal teams (Growth, Support, Onboarding, Tech, Partnerships Lab).

Skills

Communication

Influence

Data-driven

Prioritization

Visionary

Agile

Self-motivated

Attention to detail

Team player

Job description

About impact.com

impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a Publisher Development Manager, you will be responsible for managing day-to-day interactions with a portfolio of publisher accounts at Impact. You will use strong problem solving and solution driven thinking. You will drive a world-class partner experience that builds trust, retention and loyalty. Your role is pivotal to ensure publishers feel supported and empowered to grow their partnerships with our advertisers at Impact.

What You'll Do:

• Responsible for meeting publisher account growth targets to increase publisher revenue (commission payout)
• Create development plans for the assigned book of business that builds trust, retention, and loyalty with publisher partners
• Identify, propose and support new matchmaking efforts for publishers with Impact advertiser partners
• Capable of Identifying and escalating publisher challenges early, succinctly and with a potential resolution
• Analyze publisher data quarterly to ensure publishers are engaged and growing
• Build strong relationships with internal teams at Impact including but not limited to: Customer Growth, Support/Customer Solutions, Onboarding, Technical Services and the Partnerships Lab team

What You Bring:

• Strong communicator: communicate effectively with publishers, advertisers and internal team members
• Influential: be persuasive and command respect, by being a leader and expert in your knowledge of our company and products
• Data-driven: accurately measure the effectiveness of programs and efforts, use findings to improve processes
• Prioritization: prioritize effectively based on activities that will receive higher return for all audiences
• Visionary: be able to diagnose potential issues before they arise
• Agile: be able to adapt quickly to changes and adopt new strategies
• Self-Motivated, Attention to Detail, Passion for Learning, Team player

Salary Range:

$100,000 - $120,000 per year, plus an additional 25% Variable Commission Plan ($25,000-$30,000) and generous stock (RSU) award.

This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks:

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help set up your home office and a monthly allowance to cover your internet expenses.

Equal Opportunity Statement

impact.com is proud to be an equal-opportunity workplace. All employees a