Publisher - Customer Service & Continuous Learning Lead

Business Advisory Corp; BLOOMINGTON (MN); Remote; USD 71,000 - 95,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexible contract hours

Job summary

Business Advisory Corp seeks a Publisher who can blend Customer Service with Continuous Learning. The contract role offers a $71,000 - $95,000 salary with real ownership and growth alongside a team that ships.

The position requires sharp written and verbal communication, willingness to relocate to Bloomington, MN, or work remotely, and experience turning data into decisions. Applicants will collaborate to improve processes and meet standards across the organization.

Qualifications

• Excellent written and verbal communication skills.
• Willingness to relocate to Bloomington, MN, or work remotely.
• Ability to turn data into actionable insights through storytelling.
• Knowledge of Minnesota regulations relevant to general work.

Responsibilities

• Ground mid-level expectations within contract scope.
• Tailor Continuous Learning messaging to different audiences.
• Streamline outdated initiatives and processes.
• Own the middle phases of projects, not only the kickoff.
• Make decisive calls when data points diverge.
• Apply teamwork and customer service to solve daily challenges.
• Ensure Bloomington vendors meet promised standards.

Skills

Strong writing

Storytelling from data

Communications

Relocation or remote work

Customer service tooling

Education

Knowledge of MN regulations

Tools

Customer service tooling

Job description

Business Advisory Corp seeks a Publisher who can blend Customer Service with Continuous Learning. The contract role offers a $71,000 - $95,000 salary with real ownership and growth alongside a team that ships.

The position requires sharp written and verbal communication, willingness to relocate to Bloomington, MN, or work remotely, and experience turning data into decisions. Applicants will collaborate to improve processes and meet standards across the organization.