Public Safety Training Specialist

NorthShore University HealthSystem; Naperville (IL); On-site; USD 44,909 - 67,364; Full time

Benefits offered by this job

Opportunity for annual increases based on performance

Career Pathways to Promote Professional Growth and Development

Various Medical, Dental, Pet and Vision options

Tuition Reimbursement

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Job summary

NorthShore University HealthSystem is looking for a full-time Public Safety Training Specialist located in Illinois. The specialist will support workplace violence prevention and public safety training programs across multiple hospital locations.

This role requires advanced facilitation skills, the ability to adapt training for diverse audiences, and maintain a culture of safety. Benefits include opportunities for professional growth, tuition reimbursement, and various medical options.

Qualifications

• Education: Associate's Degree or equivalent experience.
• Certification: IAHSS Basic Level Certification, Crisis Prevention Institute - Non-Violent Crisis Intervention.
• Licensure: Valid Driver's License.

Responsibilities

• Deliver standardized Public Safety and workplace violence prevention training programs.
• Facilitate engaging, scenario-based training for diverse learner groups.
• Promote a culture of safety and inclusivity in learning environments.
• Maintain accurate training records and compliance documentation.
• Collaborate with the System Manager of Public Safety Training.

Skills

Advanced facilitation skills

Adaptability

De-escalation techniques

Communication

Situational awareness

Education

Associate's Degree or equivalent experience

Tools

IAHSS Basic Level Certification

Crisis Prevention Institute - Non-Violent Crisis Intervention

Job description

Hourly Pay Range

$32.60 - $48.90 – The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

• Position: Public Safety Training Specialist
• Location: Highland Park Hospital - Highland Park, IL
• Full Time/Part Time: Full time
• Hours: Monday-Friday, 9am - 5:30pm
• Required Travel: Travel to all locations required (Skokie Hospital, Glenbrook Hospital, Evanston Hospital, Swedish Hospital, Northwest Community Hospital, Elmhurst Hospital, Edward Hospital)

What you will do

The Public Safety Training Specialist supports the system-wide coordination, delivery, and evaluation of workplace violence prevention and public safety training programs across all Endeavor Health sites. This role ensures consistent, high-quality education for clinical staff, non-clinical staff, and providers, directly contributing to employee safety, regulatory compliance, and organizational risk reduction and violence prevention. The role requires advanced facilitation skills, adaptability, and the ability to translate safety concepts into practical applications, while documenting and evaluating training effectiveness and frontline readiness. The role supports organizational goals aligned with high-reliability principles, regulatory standards, and a culture of safety across all hospital campuses.

• Deliver standardized Public Safety and workplace violence prevention training programs across all Endeavor Health hospital and offsite locations, ensuring consistency in content, delivery, and participant experience.
• Facilitate engaging, scenario-based training for clinical, non-clinical, and physician/provider audiences, adapting delivery style to meet the needs of diverse learner groups and real-world application.
• Promote a culture of safety by building rapport with staff and encouraging engagement in training and prevention initiatives.
• Create and maintain a safe, inclusive, and effective learning environment for adult learners while anticipating the need for support, breaks, and physical and psychological safety.
• Participate in drills, exercises, and post-event reviews as assigned, contributing observations and insights to strengthen future training efforts.
• Reinforce workplace violence prevention strategies by modeling best practices in de-escalation, communication, and situational awareness during all training interactions.
• Maintain required instructor-level certifications and deliver courses in accordance with program standards and safety protocols.
• Collaborate with the System Manager of Public Safety Training to coordinate training schedules, logistics, travel, and staff participation across all sites as needed.
• Support the implementation and rollout of system-wide training initiatives, ensuring alignment with organizational priorities and regulatory requirements (OSHA, Joint Commission, CMS, etc.).
• Prepare for training delivery across diverse environments, ensuring readiness to adapt to varying site needs, audience types, and operational constraints.
• Maintain accurate and timely training records, attendance tracking, and compliance documentation within the training files, learning management platform, and personnel records.
• Collect, track, document, and communicate field insights and frontline staff feedback to support continuous improvement of training programs and materials.
• Assist with ongoing evaluation of training effectiveness through participant feedback, observations, and basic data tracking, identifying any trends, gaps or opportunities.
• Serve as a key partner to the System Manager of Public Safety Training by providing ongoing feedback on training effectiveness, participant engagement, and opportunities for content improvement, design, or delivery.
• Maintain and update training data and tracking tools to support analysis of system-wide trends, compliance rates, and program impact.

What you will need

• Education: Associate's Degree or equivalent experience
• Certification: IAHSS Basic Level Certification, Crisis Prevention Institute - Non-Violent Crisis Intervention, Combination of classroom instruction, simulation environments, and field training
• Licensure: Valid Driver's License
• Travel: All Endeavor Locations (All in North and Northwest Suburbs)

Benefits (For full time or part time positions)

• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

EOE: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.