Public Safety Support Aide: Traffic & Front Desk

City of West Melbourne, FL; Florida; On-site; USD 36,000 - 48,000; Full time

Job summary

City of West Melbourne, FL seeks a competent Public Service Aide to support sworn personnel by handling non-emergency duties and routine administrative tasks. You will assist with traffic control, front desk operations, and preliminary investigations, enabling officers to prioritize higher-priority incidents.

The role requires a high school diploma or equivalent, a valid Florida driver’s license, and the ability to obtain Notary Public status upon hire.

Qualifications

• High school diploma or equivalent required; must be at least 18 years old.
• Valid Florida Driver’s License with acceptable driving record.
• Notary Public required upon hire; CJSTC traffic control training (8 hours) or equivalent.

Responsibilities

• Perform traffic control as a traffic control officer per FSS 316.640(4).
• Staff the front desk and respond to non-emergency/non-progress calls.
• Conduct preliminary non-violent investigations and collect statements.
• Write case reports and process minor crime scenes as needed.
• Issue parking and uniform traffic citations; transport items and assist with departments tasks.

Skills

Communication skills

Dealing with citizens

Written communication

Computer skills

Education

High school diploma or equivalent

Notary Public

Job description

City of West Melbourne, FL seeks a competent Public Service Aide to support sworn personnel by handling non-emergency duties and routine administrative tasks. You will assist with traffic control, front desk operations, and preliminary investigations, enabling officers to prioritize higher-priority incidents.

The role requires a high school diploma or equivalent, a valid Florida driver’s license, and the ability to obtain Notary Public status upon hire.