Public Safety Officer/Security - Night Shift (11:00pm-7:30am), Full-Time

sralab; Chicago (IL); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Shirley Ryan AbilityLab seeks a Public Safety Officer to maintain a secure environment at the front line of service for patients, staff, and visitors. You will patrol for hazards, control access, respond to alarms, and conduct investigations with a commitment to excellence and compassion.

You will enforce safety rules, assist with transportation and traffic management, and support security operations across the institute, including reporting and documentation.

Qualifications

• High school diploma required.
• Minimum 20 hours training outlined by IL Department of Professional Regulation, or Illinois Peace Officer certification.
• Security experience preferred (2 years).
• Knowledge of security procedures, investigations, reporting and public safety rules.

Responsabilités

• Patrol assigned areas to identify safety hazards and unauthorized persons.
• Maintain secure facilities and control access to rooms and offices.
• Respond to alarms, disturbances, accidents, and other public service calls.
• Conduct preliminary investigations and prepare written reports.
• Enforce hospital safety and security rules and policies.
• Maintain departmental equipment including uniforms and accessories.
• Provide directions and information to patients, visitors and staff.
• Assist with transporting staff and items via security vehicle.
• Escort patients, visitors and employees to parking areas and entrances.
• Transport prescriptions, blood, and doctors' orders as needed.
• Perform other duties in the best interest of the institute.

Connaissances

Interpersonal skills

Customer service

De-escalation

Formation

High school diploma

IL Peace Officer training

Associate degree in criminal justice

Outils

Outlook

Cerner

Informacast

C-Cure

Description du poste

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you'll be part of our life-changing mission and vision. You'll contribute to an innovative, multifaceted culture that is second to none - one that embraces collaboration, excellence, discovery and compassion. You'll play a role in something that's never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes - as we Advance Human Ability, together.

Job Description Summary

The Public Safety Officer is responsible for maintaining a secure environment at the front line of service. Ensures patients, employees, visitors, and guests are served and protected and that contents and assets of SRALab are secured. Patrols and identifies potentially harmful, dangerous or unsafe situations and ensures they are addressed.

The Public Safety Officer will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Public Safety Officer will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Job Description

• Patrols assigned areas, searching for safety hazards, presence of unauthorized persons, and other potential sources of harm to persons or property.
• Maintains secure facilities, ensuring entrances are locked as required, controlling authorized access to rooms and offices.
• Responds to burglar, robbery and fire alarms disturbances, as well as suspicious persons, accidents, and other various public service calls.
• Conducts preliminary investigation on complaints, incidents and accidents, and prepares written reports on activities and investigations.
• Enforces all hospital safety and security rules and regulations as required including but not limited to smoking and parking policies.
• Maintains departmental equipment, including uniforms and accessories,
• Provides directions and general information to patients, visitors and staff, including assisting patients in and out of vehicles and wheelchairs when necessary.
• Assist with transporting employee's from SRALab to and from offsite garages, and authorized areas via security vehicle.
• Assists with traffic control of the main driveway and parking garage including escorting patients, visitors, and employees to parking areas
• Transports prescriptions, blood, gases, patient stats, and doctors' orders as needed.
• Performs all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

Reporting Relationships:

Reports directly to Security Shift Sergeants or Security Lieutenant.

Knowledge, Skills & Services Required:

• Completion of a high school diploma.
• Minimum of 20 Hours Training outlined by the Illinois Department of Professional Regulation, or certification as a Peace Officer in the State of Illinois.
• Security experience - 2 years preferred
• Knowledge of security procedures, investigation techniques and reporting and public safety rules and codes.
• Three to six month's orientation to acquire necessary familiarity with SRALab policies and procedures.
• Strong interpersonal skills necessary to provide courteous assistance to employees, visitors, 1 year customer service experience.
• Ability to respectfully interact with all staff and patients or clients.
• Ability to professionally confront and control potentially hostile persons.
• Capable of providing effective assistance in restraining abusive or hostile persons.
• Knowledge of proper body mechanics for transferring patients into and out of vehicles.
• Ability to utilize Outlook, Cerner, Informacast, and C-Cure systems
• Must have and maintain a valid State of Illinois Driver's License or must commit to securing a valid State of Illinois Driver's License within the first 6 months of employment.
• Within the first 12 months of employment, must become Certified in IAHSS Beginner Course.
• Prefer an associate degree in criminal justice or military experience.
• Public Safety apprentice program available to internal candidates.

Working Conditions:

• Normal office environment with some exposure to dust or extreme temperature.
• Must be able to work in all weather conditions.
• Able to lift up to 35 lbs.
• Position is subject to work weekends and holidays.
• Ability to climb, walk, run, and stand or sit for long periods.
• Occasional risks to personal safety when confronting and restraining individuals.

The above statements are intended to describe the general nature and