Public Safety Officer

ACTS Brand; Denver (CO); On-site; USD 54,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

401K matching

Paid vacation

Job summary

ACTS-Aviation Security, Inc. is hiring a Public Safety Liaison Officer at the Denver International Airport to engage with the public, educate on DEN Rules and Regulations, and enforce security procedures.

The role requires interaction with badge holders and coordination with local authorities to verify legitimate access during overnight periods. Responsibilities include de-escalation, incident reporting, and monitoring CCTV.

Qualifications

• High School diploma or equivalent.
• Experience working with under-served/homeless community; minimum 2 years supervisory experience.
• Valid driver’s license; must be at least 21 years old.
• New employees required to complete an FBI fingerprint check (SIDA Badge) and a 10-year background check (10 year listed; 5 year verified).

Responsibilities

• Engage with the public and address incidents involving DEN Rules and Regulations.
• Educate and enforce DEN policies with badge holders.
• Coordinate with Denver Police Department and Terminal Operations on overnight eligibility.
• Document and report incidents per DEN policies and procedures.
• Monitor CCTV and document events, notifying appropriate personnel when necessary.

Skills

Administrative skills

English communication

Education

High School diploma or equivalent

Job description

Join a Global Leader in Aviation Security! Medical, dental & vision insurance available! 401K with company matching! Paid vacation & holidays! ACTS-Aviation Security, Inc. has an immediate opening for a Public Safety Officer atour Denver airport. Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago and Atlanta, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage. As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation. ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement – the ideal place to build a career in aviation security.

Essential Duties and Responsibilities:

The Public Safety Liaison Officer will be responsible for engaging with the public and addressing reported incidents involving violations of DEN Rules and Regulations. This role includes both educating and enforcing DEN Rules and Regulations, ensuring that individuals have a valid business need or are engaged in travel. Additionally, the Public Safety Liaison Officer will work with badge holders to ensure compliance with DEN policies, proactively reinforcing adherence to security and operational rules and regulations.

Duties -

• Work with the Denver Police Department (DPD) and Terminal Operations to assess whether individuals present during the overnight closure have a valid reason for being on airport property.

• Monitor and address disruptive behavior during business hours with DPD and Terminal Operations, ensuring compliance with DEN Rules and Regulations.

• Engage with individuals professionally

• Utilize de-escalation techniques to manage interactions effectively and minimize conflicts.

• Document and report incidents in accordance with DEN policies and procedures.

• Must have a radio, mobile phone, and flashlight

• Engage with badgeholders as directed by airport security to enforce and educate on DEN Rules and Regulations

• Maintain a DEN user account for the enterprise network.

• Monitor CCTV, document events, and make proper notifications when necessary.

Salary Range:

$26 per hour.

Education:

High School diploma or equivalent.

Work Experience:

Experience working with the under-served/homeless community A minimum of 2 years supervisory experience

A valid driver’s license is required Must be at least 21 years old

Job Skills:

Strong administrative skills. Must have excellent knowledge of operation.

Communication Skills:

Must possess both written and oral communication skills in English.

Certificates, Licenses and Registrations:

New employees required to complete an FBI fingerprint check (SIDA Badge) and a confirmed 10-year background check (10 year listed; 5 year verified)

Travel:

None

Environmental Requirements:

Ability to bend, push, and lift up to 30 pounds on a regular basis in order to perform the essential functions of the job.

Demonstrated Competencies to be Successful in the Position:

Security Mindset – take pride in keeping the skies safe and the flights secure Trust - keeping promises and speaking the truth. Customer Focused - the willingness to listen and the duty to act – promptly and appropriately. Team Spirit - integrity, experience, collaboration and open communication. Innovation – creativity, seeking new ideas, continuous improvement though anticipating change and adapting to it. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Candidates will be required to go through pre-employment drug screen, criminal check and/or airport fingerprinting.

ACTS-Aviation Security is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category protected under applicable law.

For further information regarding Equal Employment Opportunity copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35