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National Public Safety Careers seeks Public Safety Dispatchers and Telecommunicators for opportunities in Lesage, West Virginia. The role blends communication, technology, and careful decision-making to process calls, dispatch responders, and coordinate resources.
Responsibilities include verifying locations, classifying requests, and maintaining records while complying with agency procedures. Applicants should have a high school diploma and strong typing, listening, and communication skills,
Public Safety Dispatchers and Telecommunicators support the flow of information between the public and emergency response agencies. Depending on the communications center, their responsibilities may include call taking, police dispatch, fire dispatch, emergency medical dispatch, or a combination of assignments.
This position brings together communication, technology, and careful decision‑making. Employees must organize incoming information and apply agency procedures while keeping callers and responders informed.
Public safety communications centers often require continuous staffing. Assignments may include nights, weekends, holidays, rotating shifts, and overtime during staffing shortages or major emergencies.
A high school diploma or recognized equivalent is commonly required. Entry‑level and experienced classifications may have different qualifications, training expectations, and compensation.
Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Required certifications depend on the services handled and the jurisdiction's training standards.
Telecommunicators typically work at technology-equipped consoles for extended periods. Duties involve headset communication, keyboard entry, screen monitoring, and sustained attention. Exposure to distressing incidents is possible. Review the vacancy for essential functions and accommodation information.