Public Safety Dispatcher / Telecommunicator - Full-Time & Part-Time

National Public Safety Careers; États-Unis; Sur place; USD 45 000 - 75 000; Plein temps

Résumé du poste

National Public Safety Careers is seeking Public Safety Dispatchers/Telecommunicators to support emergency communications in Clearlake, WA. Duties include processing requests, verifying locations, and coordinating responses using CAD and radio systems.

The role emphasizes multitasking, accurate typing, active listening, and the ability to switch between tasks while adhering to agency procedures. Training and competency assessments are typical parts of the process.

Qualifications

• High school diploma or equivalent required.
• Accurate typing and strong listening skills essential.
• Clear, concise communication needed in fast-paced environments.

Responsabilités

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.

Connaissances

Typing

Active listening

Clear communication

Formation

High school diploma or equivalent

Outils

CAD (Computer-Aided Dispatch)

Radio systems

Mapping systems

Description du poste

Public Safety Dispatcher / Telecommunicator Opportunities in Clearlake

Public Safety Dispatchers and Telecommunicators support the flow of information between the public and emergency response agencies. Depending on the communications center, their responsibilities may include call taking, police dispatch, fire dispatch, emergency medical dispatch, or a combination of assignments.

This position brings together communication, technology, and careful decision-making. Employees must organize incoming information and apply agency procedures while keeping callers and responders informed.

Position Details

Duty Location: {airport_name}, Clearlake, WA

Employer: The hiring public safety or consolidated communications agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Public safety communications centers often require continuous staffing. Assignments may include nights, weekends, holidays, rotating shifts, and overtime during staffing shortages or major emergencies.

What You May Do

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.

Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Required certifications depend on the services handled and the jurisdiction’s training standards.

General Conditions of Employment

• Meet the hiring agency’s eligibility and minimum age requirements
• Complete required background screening and competency assessments
• Complete medical, psychological, or drug screening when specified
• Successfully complete training for assigned operational positionsMaintain applicable certifications and continuing education
• Follow confidentiality rules and emergency staffing procedures

Work Environment and Physical Requirements

Telecommunicators typically work at technology-equipped consoles for extended periods. Duties involve headset communication, keyboard entry, screen monitoring, and sustained attention. Exposure to distressing incidents is possible. Review the vacancy for essential functions and accommodation information.

Benefits

• Eligible employees may receive health coverage, retirement benefits, paid leave, employee-assistance resources, and professional development.
• Additional compensation and benefits depend on the employer, classification, and appointment conditions.

Prepare for the Public Safety Telecommunicator Hiring Process

• Public safety recruitment guidance
• Multitasking, listening, and information-prioritization practice
• Resume and application support
• Interview-preparation resources
• Job-search tools and candidate support