Public Safety Dispatcher / Telecommunicator - Full-Time & Part-Time

Regional 911 Intake Solutions; Los Angeles (CA); Presencial; USD 50.000 - 70.000; Jornada completa

Descripción de la vacante

Regional 911 Intake Solutions is seeking Public Safety Dispatchers and Telecommunicators for opportunities in Angeles. These roles coordinate emergency and nonemergency communications, operate CAD, telephone, mapping, and radio systems, and support interagency responses.

Applicants should have a high school diploma or equivalent, strong typing, active listening, and clear communication, with the ability to switch tasks and follow procedures.

Formación

• High school diploma or equivalent required; some jurisdictions may have additional training or certifications.
• Typing accuracy and speed are essential; active listening and clear communication are critical.
• Ability to multitask and switch between tasks while following procedures.

Responsabilidades

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Conocimientos

Typing

Active listening

Clear communication

Multitasking

Educación

High school diploma or equivalent

Herramientas

Computer-aided Dispatch (CAD)

Radio systems

Mapping systems

Telephone systems

Descripción del empleo

Public Safety Dispatcher / Telecommunicator Opportunities in Angeles

Public Safety Dispatchers and Telecommunicators support the flow of information between the public and emergency response agencies. Depending on the communications center, their responsibilities may include call taking, police dispatch, fire dispatch, emergency medical dispatch, or a combination of assignments.

This position brings together communication, technology, and careful decision-making. Employees must organize incoming information and apply agency procedures while keeping callers and responders informed.

Position Details

Duty Location: {airport_name}, Angeles, PR

Employer: The hiring public safety or consolidated communications agency identified in the official vacancy

Pay: {salary_min}-{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Public safety communications centers often require continuous staffing. Assignments may include nights, weekends, holidays, rotating shifts, and overtime during staffing shortages or major emergencies.

What You May Do

• Process emergency and nonemergency requests for public safety assistance


• Verify incident locations and gather essential caller information


• Classify and prioritize requests using approved procedures


• Operate computer-aided dispatch, telephone, mapping, and radio systems


• Coordinate response resources within assigned qualifications


• Monitor unit status and communicate significant incident updates


• Support interagency coordination and requests for additional assistance


• Maintain accurate records and follow information-security requirements

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.

Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Required certifications depend on the services handled and the jurisdiction’s training standards.

General Conditions of Employment

• Meet the hiring agency’s eligibility and minimum age requirements


• Complete required background screening and competency assessments