Public Safety Dispatcher / Telecommunicator - Competitive Public Safety Pay

Public Safety Dispatch Network; Wellsboro (Tioga County); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Retirement benefits

Job summary

Public Safety Dispatch Network in Wellsboro, PA seeks qualified Public Safety Dispatcher / Telecommunicator candidates to join a fast-paced team handling emergency and nonemergency calls. You will log details, verify locations, and coordinate responders using CAD, mapping, and radio systems.

The role requires strong typing, active listening, and clear communication to support accurate information flow and safe, timely responses.

Qualifications

• High school diploma or equivalent required; on-the-job training varies by agency.
• Strong typing and listening skills essential for accurate data capture.
• Clear, concise communication needed for callers and responders.

Responsibilities

• Take emergency and nonemergency calls and log details accurately.
• Verify locations and collect essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping and radio systems.
• Coordinate response resources and monitor unit status.
• Maintain records and comply with information-security requirements.

Skills

Active listening

Typing speed

Clear communication

Education

High school diploma

Tools

CAD systems

Radio systems

Dispatch software

Mapping software

Job description

Public Safety Dispatcher / Telecommunicator Opportunities in Wellsboro

Public Safety Dispatchers and Telecommunicators support the flow of information between the public and emergency response agencies. Depending on the communications center, their responsibilities may include call taking, police dispatch, fire dispatch, emergency medical dispatch, or a combination of assignments.

This position brings together communication, technology, and careful decision-making. Employees must organize incoming information and apply agency procedures while keeping callers and responders informed.

Position Details

• Duty Location: {airport_name}, Wellsboro, PA
• Employer: The hiring public safety or consolidated communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Public safety communications centers often require continuous staffing. Assignments may include nights, weekends, holidays, rotating shifts, and overtime during staffing shortages or major emergencies.

What You May Do

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.

Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Required certifications depend on the services handled and the jurisdiction’s training standards.

General Conditions of Employment

• Meet the hiring agency’s eligibility and minimum age requirements
• Complete required background screening and competency assessments
• Complete medical, psychological, or drug screening when specified
• Successfully complete training for assigned operational positions
• Maintain applicable certifications and continuing education
• Follow confidentiality rules and emergency staffing procedures

Work Environment and Physical Requirements

Telecommunicators typically work at technology-equipped consoles for extended periods. Duties involve headset communication, keyboard entry, screen monitoring, and sustained attention. Exposure to distressing incidents is possible. Review the vacancy for essential functions and accommodation information.

Benefits

Eligible employees may receive health coverage, retirement benefits, paid leave, employee‑assistance resources, and professional development. Additional compensation and benefits depend on the employer, classification, and appointment conditions.

Prepare for the Public Safety Telecommunicator Hiring Process

• Our independent preparation program helps candidates understand recruitment requirements and practice relevant assessment and interview skills. Participation does not replace agency training or guarantee appointment.

Public safety recruitment guidance

• Multitasking, listening, and information-prioritization practice
• Resume and application support
• Interview-preparation resources
• Job-search tools and candidate support

Start preparing for Public Safety Dispatcher / Telecommunicator opportunities in Wellsboro.