Public Safety Dispatcher: Critical 24/7 Communications

Public Safety Dispatch Network; Nevada; On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Public Safety Dispatch Network is seeking qualified dispatchers to handle emergency and nonemergency calls from a central location in Nevada. You will verify incident locations, gather critical information, and prioritize requests following agency procedures while coordinating with responders.

Responsibilities include operating CAD, radio, mapping, and telephone systems; maintaining logs; and ensuring information security. This role may involve shift work, weekends, and overtime as needed.

Qualifications

• High school diploma or GED required; certifications vary by agency.
• Excellent listening, typing, and verbal communication skills.
• Ability to switch between tasks and follow procedures.
• Certifications depend on jurisdiction and assigned services.

Responsibilities

• Answer emergency and nonemergency calls and document details.
• Verify locations and gather essential information.
• Classify and prioritize requests using approved protocols.
• Operate CAD, telephone, mapping and radio systems.
• Coordinate responses and monitor unit status.
• Maintain records and comply with information-security rules.

Skills

Typing speed

Active listening

Clear communication

Multitasking

Calm under pressure

Education

High school diploma

Certifications by jurisdiction

Tools

CAD systems

Radio systems

Computer-aided dispatch

Mapping software

Telephone systems

Job description

Public Safety Dispatch Network is seeking qualified dispatchers to handle emergency and nonemergency calls from a central location in Nevada. You will verify incident locations, gather critical information, and prioritize requests following agency procedures while coordinating with responders.

Responsibilities include operating CAD, radio, mapping, and telephone systems; maintaining logs; and ensuring information security. This role may involve shift work, weekends, and overtime as needed.