Public Safety Dispatcher: 24/7 Emergency Communications

Public Safety Dispatch Network; Skowhegan (ME); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network in Rockwood, ME seeks a skilled dispatcher to manage emergency and nonemergency calls, and coordinate responders. The role blends technology use, decision-making, and clear communication under high-pressure conditions.

Applicants should have a high school diploma and be able to type accurately, listen actively, and communicate clearly. Certifications vary by service and jurisdiction; training will be provided.

Qualifications

• High school diploma or equivalent required.
• Accurate typing, active listening, and clear communication essential.
• Certifications depend on services and jurisdiction training standards.

Responsibilities

• Process emergency and nonemergency requests.
• Verify incident locations and gather caller information.
• Classify and prioritize requests using procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within qualifications.
• Maintain records and follow information-security rules.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD software

Radio systems

Mapping systems

Job description

Public Safety Dispatch Network in Rockwood, ME seeks a skilled dispatcher to manage emergency and nonemergency calls, and coordinate responders. The role blends technology use, decision-making, and clear communication under high-pressure conditions.

Applicants should have a high school diploma and be able to type accurately, listen actively, and communicate clearly. Certifications vary by service and jurisdiction; training will be provided.