Public Safety Dispatcher — 24/7 Emergency Communications

Public Safety Dispatch Network; Damascus (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatch Network evaluates and assigns calls at a Waldo, AR facility, handling emergency and nonemergency requests with precision and calm under pressure.

We rely on accurate data entry, efficient typing, and clear communication. Operators work rotating shifts, interfacing with multiple agencies and maintaining records while upholding strict confidentiality and security standards.

Qualifications

• High school diploma or GED required or recognized equivalent.
• Accurate typing, active listening, clear communication, and ability to switch between tasks.
• Certifications depend on services handled and jurisdiction's training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing speed

Active listening

Clear communication

Education

High school diploma or GED

Tools

Computer-aided dispatch

Radio systems

Job description

Public Safety Dispatch Network evaluates and assigns calls at a Waldo, AR facility, handling emergency and nonemergency requests with precision and calm under pressure.

We rely on accurate data entry, efficient typing, and clear communication. Operators work rotating shifts, interfacing with multiple agencies and maintaining records while upholding strict confidentiality and security standards.