Public Safety Communications Officer I-Sr 632162

Oklahoma State University; Stillwater (OK); On-site; USD 23,000 - 34,000; Full time

Job summary

Oklahoma State University in Stillwater seeks a Public Safety Communications Officer to provide 24/7 dispatch services for police, fire and ambulance units, handling emergency and non-emergency calls and maintaining safety data files.

The PSCO role requires documenting and operating specialized equipment, with responsibilities expanding across administrative tasks within the unit and collaboration with OSU police and external agencies.

Qualifications

• High School/GED required with start date considerations.
• PSCO II requires 1 year in public safety communications or related field.
• PSCO III requires 2 years in public safety communications or related field.
• PSCO Senior requires 3 years in public safety communications or related field and a management training seminar.

Responsibilities

• Provide emergency and non-emergency telephone and radio dispatch for citizens, police, fire, and ambulance.
• Maintain safety data files to support OSU and allied agencies.
• Operate specialized electronic equipment essential to unit operations.
• Perform administrative duties within the Public Safety Communications Unit.

Skills

Emergency dispatch

Information gathering

Microsoft Office

Flex shifts

Public safety

Education

High School/GED

Tools

Computer Aided Dispatch (CAD) system

Microsoft Office

Job description

Campus

OSU-Stillwater

Contact Name & Email

Lori McDonald, [e-mail]

Work Schedule

Must be able to work all shifts

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$17.00 - $25.00

Hourly

About This Position

The Public Safety Communications Officer (PSCO) is a vital member of the OSU Police Department, providing leadership and critical support through emergency and non-emergency telephone and radio dispatch services for citizens, police, fire, and ambulance personnel. This role is responsible for maintaining police and public safety data files to support OSU and authorized law enforcement agencies. In addition, the PSCO performs essential administrative duties within the Public Safety Communications Unit and operates specialized electronic equipment integral to the unit’s operations.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)
• PSCO I - requires no prior experience.

PSCO II - requires one year of experience in public safety communications or a closely related field.

PSCO III - requires two years of experience in public safety communications or a closely related field.

PSCO Senior - requires three years of experience in public safety communications or a closely related field. Completion of a department-approved management training seminar is also required.

Certifications, Registrations, And/or Licenses

Post-secondary education may substitute for years of required experience.

PSCO II - Basic APCO Certification and OLETS Teletype Certification.

PSCO III - APCO Communications Training Officer (CTO) Certification.

PSCO Senior - APCO Basic Instructor Certification, and either APCO CTO Instructor Certification or advanced training and development in an approved specialty area within the emergency communications field

Skills, Proficiencies, And/or Knowledge

Good physical condition is required, including visual acuity, excellent hearing, and physical dexterity sufficient to operate computer equipment and navigate stairs.

Candidates must also be able to lift or carry items weighing more than 15 pounds.

The position requires the ability to work flexible shifts within a 24-hour operational schedule and proficiency in Microsoft Office software.

Preferred Qualifications

• Vocational/Technical Criminal Justice
• Two (2) years of related experience

Certifications, Registrations, And/or Licenses

Association of Public Safety Communications Officials (APCO) Basic Certification Oklahoma Law Enforcement Telecommunications System (OLETS) Teletype Certification

Skills, Proficiencies, And/or Knowledge

2 years experience working as a call taker, dispatcher, or similar role which requires individuals to obtain information and dispatch units to respond with detailed information. Knowledge of a Computer Aided Dispatch system.