Public Safety Communication Specialist (Call Taker) San Jose Fire Department

Northern California Chapter of APCO International; San Jose (CA); On-site; USD 91,000 - 112,000; Full time

Job summary

A local public safety organization in San José seeks a Public Safety Communication Specialist. This journey-level position involves extensive training to manage public safety call functions. Candidates must be at least 18, possess a high school diploma, and have public contact experience. The role offers a salary range of $91,837.20 to $111,602.40, health insurance, and various other benefits.

Benefits

Competitive retirement

Medical, dental, and vision insurance

Paid vacation and sick leave

Tuition reimbursement

Annual uniform allowance

Qualifications

• 18 years of age at the time of application.
• One year of experience working in public contact employment.
• Completion of the California Commission on Peace Officer Standards and Training Public Safety Dispatchers’ Basic Course may substitute for experience.

Responsibilities

• Perform full range of public safety call taking functions.
• Complete formal academic and on-the-job training.

Education

High school diploma or GED

Job description

The application period for this position is July 24, 2025 – August 7, 2025.

Public Safety Communication Specialist (PSCS) is a journey-level classification for a career in public safety call taking within the City of San José Fire Department. As a PSCS, you are provided with formal training to develop the knowledge and skills necessary to perform the full range of public safety call taking functions.

Training includes classroom-based academic and on-the-job training. You must successfully complete all formal academic and on-the-job training to retain employment.

Additional Pay & Benefits:

• Total salary of $91,837.20 to $111,602.40, including an approximate five percent (5%) ongoing non-pensionable pay
• Pensionable salary of $87,464.00 to $106,288.00
• Competitive retirement
• Medical, dental, and vision insurance
• Paid vacation and sick leave
• Shift differential and bilingual pay
• Tuition reimbursement
• Annual uniform allowance not exceeding $500*
  *Pending approval.

Minimum Qualifications:

• 18 years of age at the time of application
• High school diploma or GED
• One year of experience working in public contact employment
• Completion of the California Commission on Peace Officer Standards and Training Public Safety Dispatchers’ Basic Course may be substituted for the one (1) year of required experience

For more information about San José Fire Department Communications, visit sjfd911.org.

To apply for this position, visit: https://www.governmentjobs.com/careers/sanjoseca/jobs/5018811/public-safety-communications-specialist-san-jose-fire-department