Public Safety Communication Specialist (Call Taker)

NAPCO; San Jose (CA); Presencial; USD 92 000 - 112 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, and vision insurance

Paid vacation and sick leave

Shift differential

Bilingual pay

Tuition reimbursement

Annual uniform allowance

Resumo da oferta

The City of San José Fire Department is seeking a Public Safety Communication Specialist (PSCS), a journey-level dispatcher in the public safety call-taking career path. You will receive formal training to develop the knowledge and skills required to perform the full range of public safety call-taking functions.

Training includes classroom-based academic and on-the-job training; successful completion of all formal training is required to retain employment.

Qualificações

• 18 years of age at the time of application.
• High school diploma or GED.
• One year of experience working in public contact employment.
• Completion of the California Commission on Peace Officer Standards and Training Public Safety Dispatchers’ Basic Course may be substituted for the one (1) year of required experience.

Conhecimentos

Public contact experience

Formação académica

High school diploma or GED

POST Dispatcher Basic Course

Descrição da oferta de emprego

The application period for this position is July 27, 2026 – August 17, 2026.

Public Safety Communication Specialist (PSCS) is a journey-level classification for a career in public safety call taking within the City of San José Fire Department. As a PSCS, you are provided with formal training to develop the knowledge and skills necessary to perform the full range of public safety call taking functions.

Training includes classroom-based academic and on-the-job training. You must successfully complete all formal academic and on-the-job training to retain employment.

Additional Pay & Benefits:

• Total salary of $91,837.20 to $111,602.40, including an approximate five percent (5%) ongoing non-pensionable pay
• Pensionable salary of $87,464.00 to $106,288.00
• Competitive retirement
• Medical, dental, and vision insurance
• Paid vacation and sick leave
• Shift differential and bilingual pay
• Tuition reimbursement
• Annual uniform allowance not exceeding $500*
  *Pending approval.

Minimum Qualifications:

• 18 years of age at the time of application
• High school diploma or GED
• One year of experience working in public contact employment
• Completion of the California Commission on Peace Officer Standards and Training Public Safety Dispatchers’ Basic Course may be substituted for the one (1) year of required experience

For more information about San José Fire Department Communications, visit sjfd911.org.