Public Outreach Specialist, Infrastructure

Gafcon PM-CM LLC; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

401(k) Retirement Plan

Paid Vacation

Job summary

Gafcon PM-CM LLC, based in Los Angeles, seeks a Public Outreach Specialist to support communications for public infrastructure and construction projects. You will help implement outreach programs, engage stakeholders, and ensure timely, accurate information reaches communities and agencies.

The ideal candidate brings strong writing and speaking skills, along with experience in public-facing projects and CMS/graphic tools to craft clear materials.

Qualifications

• Bachelor's degree in Communications or related field.
• Strong written and verbal communication skills.
• Experience in public outreach or communications.
• Ability to manage multiple assignments and deadlines in a fast-paced environment.

Responsibilities

• Assist in implementing outreach plans for transportation, infrastructure, and construction projects.
• Track and address public inquiries, comments, and requests for information.
• Prepare and distribute traffic advisories, notices, and updates.
• Maintain stakeholder databases and outreach logs.
• Draft routine correspondence, meeting notices, and stakeholder updates.
• Coordinate logistics for public outreach events and community meetings.

Skills

Public outreach

Communication

Stakeholder engagement

MS Office

Education

Bachelor's degree in Communications

Tools

Drupal CMS

Canva

Adobe Creative Suite

Job description

Gafcon PM-CM LLC: Who We AreFounded in 1987, Gafcon is a family-founded firm delivering complex projects that strengthen and empower communities. We are a project and construction management consulting firm, acting as Owner’s Representatives to guide and advocate for our clients throughout every phase of their projects. We specialize in development and construction management services for both public and private sector clients. With a client-first mindset, we use advanced technologies and proven management practices to ensure transparency, foster confident decision-making, and deliver results aligned with each owner's vision. Our approach is centered on managing scope, schedule, and budget with precision—ensuring every project stays on track, meets expectations, and maximizes value.In 2024, our family-owned company joined GISI (Global Infrastructure Solutions Inc.), a global network of industry leaders. While our ownership changed, our operating business, leadership, and company culture remained unchanged. What did change was our reach—we’ve expanded our breadth of knowledge and gained access to a wider network of industry partners, strengthening the services and solutions we offer our clients.Our strength lies in our people. Gafcon is home to a dedicated team of over 130 professionals in program, project, and construction management—individuals who are not only experts in their fields but are also passionate about continuous learning and innovation. We cultivate a collaborative and inclusive culture that values diverse ideas, ethical leadership, and shared success.At Gafcon, one of our core principles is to “create value for our clients, our communities, and for each other.” We’re deeply committed to giving back—whether it’s cleaning beaches, supporting service members, or volunteering at local charities. We work hard, celebrate together, and strive to make a lasting, positive impact in everything we do.The OpportunityThe Public Outreach Specialist will provide communications, public outreach, and administrative support for public infrastructure and construction projects. This role will assist with implementing community outreach programs, stakeholder engagement activities, public notifications, and project communications. The ideal candidate will have strong written and verbal communication skills, excellent organizational abilities, and experience supporting public-facing construction, infrastructure, or government projects. This individual will help ensure accurate, timely, and consistent communication with project stakeholders, community members, businesses, public agencies, and the general public throughout project planning, design, and construction.What You Will Do – Essential ResponsibilitiesAssist in implementing public outreach, stakeholder engagement, and communications plans for transportation, infrastructure, and construction projects.Track and help address public inquiries, comments, complaints, and requests for information, escalating issues as appropriate.Prepare and distribute traffic advisories, construction notices, project updates, and community notifications.Maintain stakeholder contact databases, distribution lists, communication records, and outreach activity logs.Draft routine correspondence, meeting notices, stakeholder updates, and other outreach materials.Assist in developing presentations, fact sheets, frequently asked questions (FAQs), and other public information materials.Coordinate logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.Support website updates, document uploads, and content management activities.Assist with social media content preparation, scheduling, graphics coordination, and monitoring.Support media events through attendee coordination, logistics, and distribution of informational materials.Coordinate meeting schedules, agendas, sign-in sheets, meeting summaries, and related documentation.Monitor project activities and community concerns and communicate relevant updates to project leadership.Assist in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.Coordinate the distribution of project information among internal project teams, contractors, consultants, and external stakeholders.Support project teams in following established communications protocols and outreach procedures.Participate in field outreach activities at project sites, meetings, and community events as needed.Perform other communications and outreach-related duties as assigned.Qualifications and RequirementsExperience in public outreach, public relations, communications, community engagement, or a related field.Experience supporting public infrastructure, transportation, aviation, construction, or government projects preferred.Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related field.Strong written, verbal, and interpersonal communication skills, including the ability to communicate professionally with community members, businesses, public agencies, elected officials, and project stakeholders.Excellent organizational and time management skills, with the ability to manage multiple assignments and deadlines in a fast-paced environment.Strong attention to detail, proofreading, and quality control skills.Demonstrated customer service and stakeholder relations skills.Ability to work collaboratively with internal teams, contractors, consultants, and external stakeholders.Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.Familiarity with Canva and Adobe Creative Suite preferred.Experience with website content management systems (CMS), such as Drupal or similar platforms, preferred.Familiarity with email marketing platforms and social media management tools preferred.Ability to maintain electronic records, stakeholder databases, and project communication logs.Relevant certifications in communications, public engagement, marketing, or project management are desirable.Willingness to work evenings, weekends, or extended hours as needed to support outreach events and project milestones.Ability to work onsite at project offices and locations in the Los Angeles area. This position is not eligible for remote work.Reliable transportation to and from assigned work locations is required.Gafcon PM-CM LLC reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance. As a condition of employment Gafcon PM-CM LLC will require proof of your legal ability to work in the United States and conduct a background check.Benefits OverviewAt Gafcon, we believe our people are our greatest asset. That’s why we offer a comprehensive benefits package designed to support the health, financial well-being, and professional growth of our employees and their families.Depending on employment status and eligibility, Gafcon benefits may include Medical, Dental, Vision, Employer-Paid Life and Accidental Death & Dismemberment Insurance, Long-Term Disability, Flexible Spending Account (FSA), Health Savings Account (HSA), Dependent Care Flexible Spending Account (DCFSA), Commuter Benefits, Legal Assistance Resources, Critical Illness Insurance, Accident Insurance, Voluntary Life & AD&D Insurance, Paid Vacation, Sick Time, Holidays, 401(k) Retirement Plan with Employer Match, Employee Stock Purchase Program, Employee Referral Program, Learning and Development Opportunities, Tuition Reimbursement, Employee Assistance Program (EAP), and Years of Service Awards.Compensation DisclaimerGafcon's compensation range for this opportunity is outlined in the initial section of this job posting. Individual pay decisions will vary based on the candidate's experience, qualifications, and market conditions. While we strive to provide competitive compensation within our range, it is not typical for an individual to be hired at, or near, the top of the salary range. Our approach considers various factors including external market data, internal equity considerations, and the candidate's experience. Gafcon also offers a comprehensive benefits package as part of our overall compensation strategy.Equal Employment Opportunity StatementGafcon PM-CM LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment on the basis of race, color, ethnicity, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other status protected by federal, state, or local law.