Public Information Officer/Dallas District Spokesperson

Texas Department of Transportation; Mesquite (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Retirement plans

Flexible work schedules

Paid leave and holidays

Health benefits

On-the-job training

Tuition assistance

Wellness program

Career development

Family-friendly policies

Job summary

A state transportation agency in Texas is seeking a Public Information Officer to enhance communication and community engagement. This full-time position involves video storytelling, managing social media, and creating engaging content. The ideal candidate should have a Bachelor’s degree in Communications and relevant experience in public relations. Benefits include flexible schedules, health coverage, and opportunities for career development. Join our dynamic team to make a positive impact in transportation and community outreach.

Qualifications

• 4 years of Public Relations or Communications experience required for Public Information Officer III.
• 5 years of Public Relations or Communications experience required for Public Information Officer IV.

Responsibilities

• Produce engaging videos that showcase transportation projects.
• Manage social media campaigns to inform the public.
• Respond to public inquiries and feedback.
• Draft news releases and newsletters.
• Plan public events and workshops.
• Develop crisis communication strategies.
• Work closely with various stakeholders.
• Create infographics and promotional materials.
• Stay updated with industry trends.

Skills

Video storytelling

Social media management

Customer service

Content creation

Community engagement

Crisis management

Graphic design

Innovative thinking

Education

Bachelor’s degree in Communications, English, or Public Relations

Job description

Public Information Officer / Dallas District Spokesperson

Join to apply for the Public Information Officer / Dallas District Spokesperson role at the Texas Department of Transportation

Key Responsibilities

• Video storytelling: produce engaging videos that tell the story of our transportation projects.


• Social media management: keep our social media audience informed and engaged.


• Customer service professional: respond to inquiries, feedback, and concerns from the public in a timely manner.


• Content creation: write captivating news releases, stakeholder emails, and newsletters.


• Community engagement: plan and execute public events and workshops.


• Crisis management: develop strategic communication plans to handle unexpected situations.


• Collaborative team player: work closely with coworkers and stakeholders.


• Graphic design: basic graphic design skills for creating infographics and flyers.


• Innovative thinker: stay up to date with industry trends and explore new ways to engage the public.

Minimum Qualifications

Education: Bachelor’s degree in Communications, English, Public Relations, or related field. Relevant experience may substitute for education on a year‑per‑year basis.

Experience:

• Public Information Officer III – 4 years Public Relations, Communications, or related experience.


• Public Information Officer IV – 5 years Public Relations, Communications, or related experience.

Licenses and Certifications

• Valid driver’s license (this position requires driving a state vehicle).

Preferred Qualifications

• On‑camera, video production and editing skills.


• Web writing/UX skills.

Competencies

• Knowledge of AP Styleguide.


• Clear and engaging presentation skills.


• Effective public relations and relationship building.


• Proficiency with audio‑visual equipment.

Physical Requirements

• Light work: lift up to 20 lbs; frequent lifting up to 10 lbs.


• Standing for prolonged periods.


• Repetitive motion: wrist, hands, fingers.


• Close visual acuity; extensive reading; computer use.

Position Information

Are you a creative storyteller with a passion for transportation and community engagement? We’re looking for an energetic and professional public information officer to join our dynamic team.

Benefits and Perks

• Retirement plans.


• Flexible work schedules.


• Paid leave and holidays.


• Health benefits.


• On‑the‑job training.


• Tuition assistance.


• Wellness program.


• Career development and advancement opportunities.


• Family‑friendly policies.

Job Details

Full‑time, Regular, Standard, Non‑Management. Travel required. Posted December 22, 2025.

EEO Statement

The Texas Department of Transportation is an Equal Opportunity Employer. Reasonable accommodations will be made for persons with disabilities.