Public Information Coordinator - Public Works

City of Orlando Careers; Orlando (FL); Presencial; USD 44.000 - 56.000; Jornada completa

Descripción de la vacante

The City of Orlando Careers seeks a Public Information Coordinator (Public Works Project Coordinator) to handle communications for departmental operations, infrastructure projects, and essential municipal services. You will liaise with leadership, residents, businesses, contractors, and other agencies to ensure timely and accurate information dissemination.

Key focus areas include capital project updates, resident issue tracking, emergency information sharing, and public outreach.

Formación

• Associate's degree plus two years of admin experience in engineering or public sector.
• Experience in public information, communications, or community outreach preferred.
• Strong written and verbal communication skills.

Responsabilidades

• Coordinate public notifications on capital projects and construction schedules.
• Develop public announcements, newsletters, and social media content.
• Track resident concerns and coordinate responses with Public Works teams.
• Support emergency public information during weather events and incidents.
• Translate technical information into clear, accessible communications.

Conocimientos

Public communications

Community engagement

Emergency communications

Educación

Associate's Degree in Public Administration/Management/Finance

Herramientas

Microsoft Office

Descripción del empleo

Salary Range

$32.16-$41.00

Job Posting End Date - Applications will no longer be accepted starting

11-27-2026

Job Summary

The Public Information Coordinator (Public Works Project Coordinator) supports the Public Works Department by coordinating public communications, community engagement, and information sharing related to departmental operations, infrastructure projects, and essential municipal services. This position serves as a liaison between Public Works leadership, residents, businesses, contractors, and other government departments to ensure timely, accurate, and proactive communication. Particular emphasis is placed on communicating capital improvement projects, coordinating resident concerns, and supporting emergency public information efforts.

Essential Responsibilities

Capital Project Communications: Coordinate public notifications and provide proactive updates regarding construction schedules, road closures, project delays, traffic impacts, and neighborhood disruptions. Work closely with project managers, engineers, and contractors to ensure residents and businesses receive timely and accurate information.

Community Issue Coordination: Establish and maintain a process for receiving, communicating, and tracking recurring resident concerns and service-related inquiries. Coordinate with the appropriate Public Works divisions to facilitate responses, monitor follow-up, and improve communication with the community.

Emergency Communications: Support timely public information and notifications during hurricanes, flooding, severe weather, debris removal operations, road closures, and service disruptions. Coordinate messaging with Emergency Management, Public Safety, and other departments as appropriate.

Public Outreach and Engagement: Develop and distribute public announcements, newsletters, project updates, presentations, website content, and social media communications to increase public awareness of Public Works programs and services.

Departmental Coordination: Work directly with Public Works leadership and operational divisions to translate technical and operational information into clear, accessible communications for residents, businesses, and community stakeholders.

Minimum Qualifications

Associate's Degree in Public Administration, Management, or Finance and two (2) years of experience in an administrative capacity within the engineering field; or an equivalent combination of education, training, and experience. Administrative experience in the public sector preferred.

Preferred Qualifications

• Three (3) years of experience in public information, communications, community engagement, or a related field.
• Experience preparing public communications, coordinating outreach activities, and managing multiple projects.
• Strong written, verbal, organizational, and interpersonal communication skills.
• Experience with digital communication platforms and Microsoft Office applications.

Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description.

If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:

• Two (2) years of direct experience for an associate degree;
• Four (4) years of direct experience for a bachelor's degree;
• Six (6) years of direct experience for a master's degree; or
• Nine (9) years of direct experience for a doctoral degree.