Public Information & Communications Specialist

City of Dallas; Dallas (TX); On-site; USD 57,000 - 68,000; Full time

Job summary

City of Dallas is seeking a Public Information Coordinator I to support online and traditional media presence, promoting programs and services across the City. The role focuses on creating positive public impressions and managing communications across digital platforms.

The position requires knowledge of PR principles, content creation, and media coordination, with a Bachelor’s degree and relevant experience in marketing or communications.

Qualifications

• Bachelor's degree in Journalism, Communications, Marketing, Radio-Television Film, or Public relations field.
• Two years' experience in marketing or communications involving social media, analytics, and content creation.
• Experience with WordPress or SharePoint or similar CMS.
• Ability to develop content for websites, newsletters, and social channels.
• Experience coordinating events and engaging with media outlets.

Responsibilities

• Manages, monitors, and maintains the departmental website and intranet; posts updates using the CMS and analyzes performance.
• Updates and engages with the department's social media channels; creates content and analyzes reach and impact.
• Designs graphics and publications using Adobe Suite or similar software.
• Develops content for websites, newsletters, and social media; researches and writes articles and press materials.
• Coordinates internal and community events; captures photos and videos as needed.
• Supports internal communications; creates messages for departmental staff.
• Builds relationships with media outlets and handles public relations concerns via phone and email.
• Performs other duties as assigned.

Skills

Public relations

Journalism

Word processing

Public speaking

Relationship building

Social media

Customer service

Graphic design

Verbal written communication

Team collaboration

Education

Bachelor's degree in Journalism, Communications, Marketing, Radio-Television Film, or Public relations field

Job description

City of Dallas is seeking a Public Information Coordinator I to support online and traditional media presence, promoting programs and services across the City. The role focuses on creating positive public impressions and managing communications across digital platforms.

The position requires knowledge of PR principles, content creation, and media coordination, with a Bachelor’s degree and relevant experience in marketing or communications.