Public Health Administrator

eBusiness Solutions Inc.; Nashville (TN); Hybrid; USD 55,000 - 85,000; Full time

Job summary

eBusiness Solutions Inc. supports the Tennessee Department of Health by administering regulatory board licensing activities, reviewing applications and credentials, maintaining accurate records, and guiding applicants and stakeholders.

The Public Health Administrator will operate in a hybrid role at 665 Mainstream Drive, 2nd Floor, Nashville, TN 37243, with a standard 8:00 AM–4:30 PM CST schedule, coordinating meetings and ensuring compliance with applicable laws and policies.

Qualifications

• Knowledge of licensing, certification, regulatory, and administrative processes.
• Strong attention to detail and ability to interpret laws, policies, and procedures.
• Accurate data entry, database research, recordkeeping, payment reconciliation, and report preparation.

Responsibilities

• Review license, permit, certification, reciprocity, and renewal applications for completeness, accuracy, and eligibility.
• Recommend approval or rejection in accordance with applicable laws, rules, policies, and procedures.
• Issue licenses and other authorizations and ensure licensing records, reports, fees, refunds, and returned checks are processed accurately.
• Enter, update, and verify information in regulatory databases and research case or application status.
• Respond to inquiries, explain requirements, handle complaints, and provide records or reports to applicants, boards, agencies, and professional organizations.
• Coordinate board meetings, examinations, interviews, notifications, and related administrative logistics.
• Escalate policy exceptions or critical issues and support monitoring of investigations and examinations as assigned.

Skills

Licensing & regulatory processes

Data entry & records management

Policy interpretation

Communication with public & StakeHolds

Meeting coordination

Job description

We are seeking a qualified Public Health Administrator to Support the Tennessee Department of Health by administering regulatory board licensing activities, reviewing applications and credentials, maintaining accurate records, and providing clear guidance to applicants and stakeholders.

Public Health Administrator

Hybrid
665 Mainstream Drive, 2nd Floor, Nashville, TN 37243
8 months

Key Responsibilities

• Review license, permit, certification, reciprocity, and renewal applications for completeness, accuracy, and eligibility.
• Recommend approval or rejection in accordance with applicable laws, rules, policies, and procedures.
• Issue licenses and other authorizations and ensure licensing records, reports, fees, refunds, and returned checks are processed accurately.
• Enter, update, and verify information in regulatory databases and research case or application status.
• Respond to inquiries, explain requirements, handle complaints, and provide records or reports to applicants, boards, agencies, and professional organizations.
• Coordinate board meetings, examinations, interviews, notifications, and related administrative logistics.
• Escalate policy exceptions or critical issues and support monitoring of investigations and examinations as assigned.

Key Skills / Qualifications

• Knowledge of licensing, certification, regulatory, and administrative processes
• Strong attention to detail and ability to interpret laws, policies, and procedures
• Accurate data entry, database research, recordkeeping, payment reconciliation, and report preparation
• Sound judgment, problem-solving, and recommendation skills
• Clear written and verbal communication with the public, applicants, supervisors, and external organizations
• Ability to organize meetings, examinations, deadlines, and multiple case activities
• Professional customer service and complaint-handling skills

Work Environment and Requirements

• This is a hybrid, weekday assignment supporting TN DOH regulatory board operations. The role requires dependable attendance during the regular 8:00 AM–4:30 PM CST shift, effective use of computer-based licensing systems, and professional interaction with applicants, board members, state personnel, and external organizations.