Public Benefits Specialist

State of Oregon; Salem (OR); Sur place; USD 50 000 - 67 000; Plein temps

Avantages offerts par ce poste

Cost of Living Adjustments

Annual salary increases

Amazing benefits package

Public Service Loan Forgiveness

Employee Resource Groups

PSLF eligibility

Résumé du poste

The Oregon Department of Human Services, La Grande office, is seeking an Eligibility Worker (Public Benefits Specialist) to determine benefit eligibility for Oregonians, conducting in-person interviews and outreach to connect families with resources within a data-informed framework.

This permanent, full-time role emphasizes serving diverse communities with equity, requires a valid driver’s license, and offers a comprehensive benefits package and salary within the listed range.

Qualifications

• One year of experience at Human Services Specialist 1 level or equivalent.
• Two years of experience with the public and applying policies.
• An associate degree in Behavioral Science or closely related field with experience.

Responsabilités

• Perform eligibility determinations, redeterminations, and reviews for ODHS programs.
• Interview applicants in person, by phone or email to gather needed information.
• Assess family strengths and connect to other resources and programs.
• Update narrative reports with new information from clients.

Connaissances

Public benefits knowledge

Communication skills

Interpersonal skills

Formation

Associate degree in Behavioral Science or related field

Description du poste

Job Description

Initial Posting Date

10/15/2026

Application Deadline

10/29/2026

Agency

Department of Human Services

Salary Range

$4,519 - $5,988

Position Type

Employee

Position Title

Public Benefits Specialist

Job Description

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Looking for meaningful work with real impact? Join a dedicated team supporting Oregonians through a community-centered, data-informed approach that addresses social determinants of health and creates lasting change.

As an Eligibility Worker (Public Benefits Specialist), you will work in the La Grande Branch assisting Oregonians in-person. La Grande is in rural eastern Oregon.

Summary Of Duties

• Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.
• Interview applicants in person, by phone, by email to gather information needed to assess and determine if there is a need for services and benefits.
• Assess client family strengths and needs, connecting families to other resources and programs.
• Update narrative reports summarizing new information from client and collateral sources.

Learn more about our programs, as your work providing services will be through the Oregon Eligibility Partnership (OEP).

Minimum Qualifications

• One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR
• Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
• An associate degree in Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR
• An equivalent combination of education, training, and experience relative to the class concept.
• A valid driver’s license and acceptable driving record are required for this position.

Essential Attributes

• Experience communicating complex and technical information clearly, both verbally and in writing, to people from diverse backgrounds.
• Experience preparing and maintaining thorough client records and narratives.
• Experience researching, interpreting, and applying policies and regulations in a work environment.
• Demonstrated effectively prioritizing tasks and managing time to meet deadlines.
• Experience staying calm and professional when working with applicants or clients in challenging or emotional situations.

Working Conditions

• Work is conducted in offices and other program sites. This position is based in the La Grande office.
• May interact with clients who are under emotional or financial stress.
• May require sitting at a terminal or telephone for prolonged periods of the workday.
• This position is in the storefront office.

Attention all candidates!

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Background Checks And Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ And Oregon National Guard Preference

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).
• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

• The recruiter for this position is Yvette Medford. If you contact the recruiter, please include the job requisition number.
• Email: [e-mail]
• Phone (call or text): 541-709-0306

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