Public Area Attendant (PM) - Hilton Minneapolis

Hilton; Minneapolis (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Hilton Minneapolis is seeking a Public Area Attendant to keep the hotel's public spaces spotless and inviting. You will dust, vacuum, mop, shampoo carpets, wash windows, empty trash, and help maintain restrooms, hallways, stairwells, elevators and event spaces to ensure a warm, welcoming atmosphere for every guest.

You will greet guests warmly, answer questions, resolve service requests promptly, and support housekeeping by assisting in guest room cleaning when needed.

Responsibilities

• Keep public areas spotless: Maintain cleanliness of designated areas-including restrooms, hallways, stairwells, elevators, offices, and event spaces-by performing daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, shampooing carpets, washing windows, and emptying trash
• Delight our guests: Greet guests warmly, answer questions, and resolve service requests promptly
• Support housekeeping operations: Assist in guest room cleaning and fulfill service requests when needed
• Handle special projects: Perform periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Public Area Attendant , you're not just ensuring the cleanliness and upkeep of the hotel's public spaces - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Keep public areas spotless: Maintain cleanliness of designated areas-including restrooms, hallways, stairwells, elevators, offices, and event spaces-by performing daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, shampooing carpets, washing windows, and emptying trash
• Delight our guests: Greet guests warmly, answer questions, and resolve service requests promptly
• Support housekeeping operations: Assist in guest room cleaning and fulfill service requests when needed
• Handle special projects: Perform periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of Hospitality .
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership .
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.