Public Area Attendant — Elevate Guest Spaces & Service

Heritage-Hotels-Resorts; Taos (NM); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Free meals during shifts

Employee parking

Job summary

Heritage Hotels & Resorts seeks a Public Area Attendant to keep all public spaces clean, safe and welcoming. You will work under the Housekeeping Manager and Supervisor, maintaining lobbies, pool areas, restrooms and corridors with a professional, guest-focused attitude.

You will perform routine cleaning tasks, restock supplies, adhere to safety rules, and respond promptly to guest requests. This role suits a detail-oriented teammate who can stand long hours and lift up to 30 pounds.

Qualifications

• Housekeeping or hospitality experience preferred.
• Strong attention to detail and commitment to quality.
• Ability to work independently and as part of a team.
• Excellent communication and time management skills.
• Ability to stand, stoop, bend for extended periods and lift up to 30+ pounds.

Responsibilities

• Work under the direction of the Housekeeping Manager and Housekeeping Supervisor.
• Communicate daily with leadership regarding job assignments and required timeframes.
• Maintain a positive and professional approach with team members and guests.
• Clean and supply all designated public interfacing areas including sterilizing, polishing, dusting, sweeping, vacuuming, mopping and cleaning ceiling vents.
• Inspect, clean and restock all public restrooms including poolside facilities frequently throughout each shift.
• Inspect, clean and restock employee restrooms a minimum of two times daily.
• Remove trash and vacuum carpets in internal office spaces.
• Perform and document routine inspection and maintenance activities.
• Maintain corridors and public spaces in a clean, neat and clutter free condition.
• Identify and report any loss or damage of linen, furniture, fixtures or equipment.
• Learn and maintain knowledge of all chemicals used and their proper application.
• Stock and maintain housekeeping supply rooms.
• Maintain a neat and organized appearance of work carts and cleaning equipment.
• Carry out deep cleaning tasks and special projects as assigned.
• Resolve guest concerns and respond to requests in a professional and timely manner.
• Follow all company safety, sanitation and health regulations at all times.
• Maintain a clean, organized work area and professional appearance in compliance with uniform and grooming standards.
• Protect company assets and maintain confidentiality of proprietary, client and guest information.
• Perform other related duties as assigned.

Skills

Housekeeping experience

Attention to detail

Teamwork

Communication skills

Time management

Physical stamina

Job description

Heritage Hotels & Resorts seeks a Public Area Attendant to keep all public spaces clean, safe and welcoming. You will work under the Housekeeping Manager and Supervisor, maintaining lobbies, pool areas, restrooms and corridors with a professional, guest-focused attitude.

You will perform routine cleaning tasks, restock supplies, adhere to safety rules, and respond promptly to guest requests. This role suits a detail-oriented teammate who can stand long hours and lift up to 30 pounds.