Public Area Attendant

Acadia National Park; Seal Harbor (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

A scenic national park is seeking a Public Area Attendant to maintain cleanliness throughout the property while ensuring guest satisfaction. Responsibilities include cleaning public areas like restrooms, dining spots, and outdoor spaces, coupled with guest interaction. The ideal candidate will have great attention to detail and communication skills. This role demands physical stamina and a passion for working outdoors in beautiful settings, providing top-notch service to visitors.

Qualifications

• Prior experience in cleaning or custodial work is preferred but not required.
• Ability to work independently and as part of a team.
• Physically capable of performing cleaning tasks.

Responsibilities

• Ensure cleanliness of public areas including restrooms and dining spaces.
• Assist guests with questions and provide a welcoming environment.
• Maintain outdoor seating areas and arrange tables and chairs.

Skills

Attention to detail

Strong communication skills

Physical stamina

Teamwork

Customer service

Education

High school diploma or equivalent

Job description

Job Title: Public Area Attendant

Reports To: Maintenance Manager

Location: Jordan Pond House

Overview

Jordan Pond House is looking for a dedicated Public Area Attendant to help maintain our beautiful property, providing a welcoming and pristine environment for our guests. This position requires attention to detail, a strong work ethic, and the ability to work independently and as part of a team. The ideal candidate will have a passion for cleanliness, organization, and guest service in a scenic outdoor setting.

Responsibilities

• Cleanliness and Maintenance: Ensure all public areas, including restrooms, walkways, dining areas, and outdoor spaces, are cleaned and maintained to the highest standards throughout the day.
• Guest Interaction: Provide courteous and professional service to guests by answering questions, directing them to locations, and ensuring they have a comfortable and enjoyable experience on the property.
• Trash and Recycling Removal: Empty trash cans and recycling bins regularly and ensure waste is disposed of in the proper areas.
• Floor Care: Sweep, mop, and vacuum floors in public spaces to ensure they are clean and safe for guests.
• Restroom Maintenance: Regularly check and clean restrooms, restocking supplies as needed, and maintaining a sanitary and pleasant environment.
• Detail Cleaning: Clean and sanitize high-touch surfaces, such as handrails, door handles, and benches, ensuring safety and hygiene standards are met.
• Outdoor Spaces: Maintain outdoor seating areas, ensuring tables and chairs are properly arranged and clean. Assist in setting up and organizing outdoor spaces for guests.
• Support Staff: Assist other departments (such as food and beverage or housekeeping) with cleaning and maintenance tasks as needed.
• Safety Awareness: Report any hazards, maintenance needs, or safety concerns to supervisors promptly to ensure a safe environment for both staff and guests.
• Full Hand In/Out: Follow proper procedures for keeping hands full when entering and exiting work areas, ensuring efficiency and safety.

Qualifications

• Prior experience in cleaning or custodial work is preferred but not required.
• Attention to detail and ability to maintain a clean, organized work area.
• Ability to work independently and as part of a team to ensure cleanliness and guest satisfaction.
• Strong communication skills and the ability to interact with guests in a friendly and professional manner.
• Physical stamina to perform tasks such as sweeping, mopping, lifting, and bending for extended periods of time.
• Ability to work outdoors in various weather conditions, as this position involves maintaining both indoor and outdoor spaces.
• Ability to handle cleaning chemicals and equipment in a safe and responsible manner.
• A strong attendance record and reliable work ethic.
• Must enjoy the outdoors—working in a beautiful outdoor environment within Acadia National Park.

Knowledge and Experience

Education: High school diploma or equivalent

Experience: One (1) year of custodial and/or similar experience preferred. Resort/National Park experience preferred.