Public Area Attendant

Great Wolf Lodge; Grapevine (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Health savings account

Telehealth resources

Life insurance

401K with employer match

Paid vacation time off

Paid parental leave

Job summary

Great Wolf is seeking a Public Area Attendant to help maintain the resort’s lobby, waterpark, corridors, and guest areas. The role emphasizes cleaning, safety, and guest service, with opportunities across full-time, part-time, and flexible shifts.

The position requires the ability to work a flexible schedule, complete a background check, and perform duties with limited supervision. This role supports the team in delivering a welcoming guest experience.

Qualifications

• Willingness to work flexible schedule including nights, weekends, and/or holidays as needed.
• Successful completion of criminal background check and drug screen.
• Proven ability to work independently with limited supervision.

Responsibilities

• Vacuum, dust, and clean public areas including floors, restrooms, and common spaces.
• Keep elevator areas free of debris and empty waste receptacles.
• Read and follow SDS for chemicals and use as directed.
• Report maintenance issues in public areas promptly.
• Operate trash compactor and cardboard baler as needed.
• Interact with guests professionally and courteously.
• Deliver items to guestrooms and return them to storage.
• Assist with guestroom cleaning when required.

Skills

Flexible schedule

Background check

Independent work

Job description

Pay:

$15

At Great Wolf, thePublic Area Attendantis critical to ensuring the overall atmosphere of the Lodge meets or exceeds Great Wolf and guest standards. The Attendant is responsible cleaning and maintaining common areas of the resort.

Hiring immediately with full-time, part-time, and flexible scheduling

Join our Pack:

• Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels


• Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives


• Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training


• Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund


• Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits:

• Medical, Dental, and Vision insurance


• Health savings account


• Telehealth resources


• Life insurance


• 401K with employer match


• Paid vacation time off


• Paid parental leave

Essential Duties & Responsibilities

• Vacuums, dusts, and cleans public areas including, but not limited to: floors, carpets, restrooms, waterpark area, elevators, windows, and doors


• Ensure elevator areas are free of debris


• Empties waste receptacles in common areas


• Reads and comprehends material safety data sheets for all chemicals and use them according to directions


• Report maintenance issues in public areas


• Operates trash compactor and cardboard baler


• Communicate with guests in a professional and courteous manner


• Deliver items to guestrooms as requested and return them to storage as necessary


• Assists with guestroom cleaning as needed

Required Qualifications & Skills

• Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed


• Successful completion of criminal background check and drug screen


• Proven ability to work independently with limited supervision

Desired Qualifications & Traits

• Prior experience with the handling of cleaning chemicals


• Excellent customer service skills


• Previous housekeeping or general cleaning experience

Physical Requirements

• Able to lift up to 30 lbs.


• Able to push/pull up to 100 lbs.


• Able to bend, stretch, and twist


• Able to stand and walk for long periods of time


• Able to climb multiple flights of stairs on daily basis and walk frequently


• Able to work with chemicals according to directions

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.