PTCB-Certified Pharmacy Technician — Patient Care & Ops

New England Air Systems, LLC; New Bern (NC); On-site; USD 24,796 - 28,929; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Experience Associate to assist pharmacists under supervision and support daily pharmacy operations. You will enter patient information, process prescriptions, and help ensure a friendly, efficient store experience.

Role requires English fluency, flexible scheduling, and good computer and math skills. Prior retail or Walgreens exposure is a plus; PTCB certification is preferred for advancement.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience is a plus.
• Strong math skills for accurate prescription filling.
• Good computer skills and basic store inventory knowledge.
• PTCB certification is preferred or required for promotion.

Responsibilities

• Assist the pharmacist under supervision in dispensing and pharmacy operations.
• Use pharmacy systems to enter patient and drug information and process prescriptions.
• Provide a distinctive and delightful customer experience.
• Greet customers, assist with products and services, and resolve issues.
• Support inventory management and communicate with healthcare providers when needed.

Skills

Customer service

Retail experience

Cash handling

Pharmacy terminology

English fluency

Education

High School Diploma

Tools

PTCB certification

Job description

Walgreens is seeking a Pharmacy Customer Experience Associate to assist pharmacists under supervision and support daily pharmacy operations. You will enter patient information, process prescriptions, and help ensure a friendly, efficient store experience.

Role requires English fluency, flexible scheduling, and good computer and math skills. Prior retail or Walgreens exposure is a plus; PTCB certification is preferred for advancement.