PTCB-Certified Pharmacy Tech - Flexible Hours

Walgreens; Patton Park (NC); On-site; USD 24,000 - 29,000; Part time

Job summary

Walgreens in the United States is seeking a Customer Experience Specialist to greet customers, assist with products and services, and resolve issues to ensure a positive shopping experience.

Under pharmacist supervision, you will support pharmacy operations, process prescriptions, manage cash transactions, handle insurance claims, and help maintain accurate inventory while delivering friendly, proactive service to every customer.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Assist pharmacist under supervision and maintain pharmacy workflow.
• Handle cash, register transactions and guide customers to OTC aisles.
• Process third-party prescription claims and perform clerical duties.
• Support inventory management and stocking of pharmaceuticals.
• Coordinate with healthcare providers and external vendors.

Skills

Customer service

Cash handling

Computer skills

Interpersonal skills

Education

PTCB certification

Tools

Pharmacy systems

Job description

Walgreens in the United States is seeking a Customer Experience Specialist to greet customers, assist with products and services, and resolve issues to ensure a positive shopping experience.

Under pharmacist supervision, you will support pharmacy operations, process prescriptions, manage cash transactions, handle insurance claims, and help maintain accurate inventory while delivering friendly, proactive service to every customer.