PTC - Journi - Integration Developer

Skywalk Global; Middletown Township (PA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Skywalk Global is seeking an experienced Integration Developer to design and implement enterprise integrations using .NET, C#, and Azure cloud services. The role covers middleware, CRM/ERP integrations (SAP, Dynamics 365), IVR components, and external system collaboration for tolling projects.

You will analyze components, optimize data flows, and document all work per Commission formats, while adhering to security and design standards.

Qualifications

• 8+ years as a Developer or similar role with Azure, IVR, and tolling integrations.
• Strong experience designing integrations with external systems in tolling projects.
• Proficiency with Azure cloud platforms (IaaS, PaaS, SaaS) and secure coding.

Responsibilities

• Design, develop, deploy, and support enterprise integration solutions using .NET, C#, Azure, middleware, and cloud storage.
• Analyze solution components and their integration models for high-volume processing.
• Identify opportunities to reduce data replication and improve data flows.
• Lead development of complex integrations meeting tolling project requirements with external systems.
• Document all work: designs, diagrams, tests, and lessons learned per commission guidelines.
• Ensure adherence to The Commission standards and procedures.

Skills

.NET

C#

Azure cloud

Middleware systems

WebAPI

REST API

JSON/XML transformations

SOA / microservices

SOLID design

Secure coding

Education

Bachelor’s degree in Computer Science or related field

Master’s degree preferred

Tools

Azure Service Bus

Azure Functions

CRM integrations

SAP

Microsoft Dynamics 365

IVR technologies

Job description

.NET, C#, Azure, cloud storage, API Development, Microsoft Dynamics 365, SAP, WebAPI, Rest API, middleware systems, IVR technologies, microservices, JSON/XML transformations, validation and data mapping, clean coding, SOLID design patterns, secure coding standards, tolling industry standards

Duration

2 months (11/02/2026 - 12/31/2026)

Job Summary

Description of Duties

• Responsible for design, develop, deploy, and support enterprise integration solutions using Microsoft .NET, C#, and Azure cloud technologies, middleware systems, document storage and retrieval solutions, cloud hosting, and more, to ensure they technically work seamlessly together for best in class performance.
• Analyze solution components and their respective integration models.
• Assess integration options for high-volume processing.
• Apply best practices towards leveraging on-demand open APIs.
• Identify opportunities to reduce the need for data replication and integration.
• Drive continuous improvement by enhancing technical integrations, streamlining data flows, and optimizing system performance.
• Lead the development and implementation of complex solutions that meet tolling project requirements, leveraging CRM, Azure cloud services, IVR technologies, and integrating with external systems as needed.
• Design and implement robust integrations between SAP, CRM systems, Azure cloud services, IVR systems, and various external systems (e.g., payment gateways, backend databases, traffic management systems).
• Design and optimize IVR systems to enhance tolling customer interactions and operational efficiency while ensuring seamless integration with CRM and tolling backend systems.
• Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the Commission. This documentation shall follow the format and / or templates as instructed by the Commission.
• Adhere to and follow all The Commission standards, policies, and procedures.
• Perform tasks and other duties as related to this position and role and assigned by the Commission.

Minimum Experience

• Bachelor’s degree in Computer Science, Engineering, or a related field. Master’s degree preferred.
• Experience (8+ years) as a Developer or similar role with knowledge in Azure cloud solutions, IVR systems, and integrations with external systems, specifically in tolling projects.
• Strong understanding of Microsoft government and commercial cloud platforms (Azure), including IaaS, PaaS, and SaaS offerings.
• Extensive experience in designing and implementing integrations with various external systems in the context of tolling projects (e.g., toll collection systems, traffic management systems).

Desired Skillset

• 10+ years of expertise developing complex systems integrations for high-volume organizations within SAP, MS Dynamics 365 Customer Relationship Management solutions, and Microsoft Azure Cloud hosting solutions.
• Design, develop, and maintain enterprise integration services using C#, .NET 8+ / supported .NET LTS versions, and ASP.NET Core Web API.
• Develop RESTful APIs, microservices, and custom middleware components.
• Build Azure Functions using HTTP, Service Bus, timer, and blob triggers.
• Develop reusable components, shared libraries, and integration frameworks.
• Implement JSON/XML payload transformations, validation, and data mapping.
• Strong hands‑on experience with Azure Service Bus, including queues, topics, subscriptions, sessions, and dead‑letter queues.
• Design and implement secure REST APIs following enterprise API standards.
• Follow clean coding principles, SOLID design patterns, and secure coding standards.
• Hands‑on experience with IVR systems design, development, and optimization, preferably in tolling or similar customer-facing environments.
• Solid understanding of tolling industry standards, regulatory requirements, and best practices.

Certifications / Education

• Bachelor’s degree in business management or information systems.

Engagement Requirements

Candidate’s location is preferred to be within the Continental United States.

The work location will be virtual/remote until further notice. When required to be onsite, the work location will be at either The Commission’s Central Administration Building located at 700 South Eisenhower Boulevard in Middletown, PA, or The Commission’s Turnpike Industrial Park location located at 2850 Turnpike Industrial Drive, Middletown, PA.

The resource shall attend onsite meetings at one of the Commission Middletown PA locations for 1 week per month based on the schedule set by the Commission.

In-person interviews or work sessions with stakeholders will be conducted at the Commission facilities in Middletown, PA.

Candidate Interviewing Guidelines

We value authentic communication and real-time problem-solving during our interview process. To ensure fairness and accurately assess skills, candidates must complete interviews without assistance from Artificial Intelligence (AI) tools, scripts, or external prompts.

Initial Interview

• Conducted via Microsoft Teams video chat.
• Candidates: Must keep the camera on for the entire interview. Must participate without help from AI tools or other individuals. Must use only the laptop’s built-in camera, screen, speakers, and microphone. Must not use external devices (e.g., additional monitors, earbuds, headphones, microphones, or speakers). May be asked to: Show surroundings via webcam before or during the interview. Share their entire screen during the interview.

Subsequent Interviews

• At the Commission’s discretion, additional interviews may be required in person at an approved Commission facility.
• Travel expenses for in-person interviews will not be reimbursed.

The resource may be required to provide onsite post go-live support activities at one of the Commission Middletown PA locations. This includes one or more one-to-two week tours of duty onsite on a rotating basis with other team members. The post go-live support period is planned for the six months beginning immediately after the Journi is “live” with active customers.[MDR1.1]

The resource shall attend an orientation session onsite at one of the Commission’s Middletown, PA offices. The resource shall be onsite for the full day of this orientation where they will pick up any assigned Commission Equipment, by the resource. Equipment will not be shipped and cannot be pick up by anyone other than the selected resource. Travel costs associated with picking up this equipment plus the orientation day will not be reimbursed.

If the resource is based within a 3-hour commuting distance of the Commission’s Middletown PA offices, then no additional compensation for any travel is allowed. The rate is inclusive of any travel costs.

If travel expenses are authorized, then the travel expenses submitted for reimbursement must adhere to federal GSA guidelines governing hotel, mileage, and meals per diem rates, and must include appropriate expense documentation (receipts). The Commission does not reimburse for purchases of alcohol. GSA Guidelines are available at: https://www.gsa.gov/travel/plan-book/per-diem-rates?gsaredirect=portalcontent104877[MDR2.1].

In accordance with OST's travel expense guidelines, all travel expenses shall be submitted no later than 60 days of the travel occurrence. The individual resource and/or vendor will be responsible for any expenses submitted past the 60‑day timeframe[MDR3.1].

Remote connectivity: computer equipment and access to required administrative services and facilities will be provided to vendor resources as required. Computer equipment for use while engaged with the Turnpike may include a laptop, iPad or other tablet device, laptop bag, monitors, wireless keyboard, mouse, or other equipment as required to perform job functions. When an engagement ends, all equipment issued to the vendor resources, including any PA Turnpike ID badges, must be returned to the Commission within 2 weeks of the resources being offboarded. All equipment shall be returned to the Commission in good working condition. The Prime Contractor will be invoiced for any unreturned equipment or equipment damaged beyond reasonable wear and tear.

Vendors are responsible for providing complete and accurate information and correctly completed forms for on-boarding resources. The vendor should allow a minimum of five to seven business days to fully on-board new resources. Vendor resources must:

• Complete the consultant onboarding spreadsheet provided by the Commission.
• Sign the Commission’s “Acceptable Use of Commission Technology Resources” (Policy 8.01) and the Non-Revenue Card Application Use Agreement for door access.
• Provide a contact phone number and a current professional photo.
• Must provide a copy of the results of a Pennsylvania Access to Criminal History – Record Check Certification (iPATCH)
• Provide a copy of the results of a National Criminal Check.
• If vendor resources will manage or access The Commission systems and/or data for the Commission, they must sign a non-disclosure agreement (NDA), which must also be approved and signable by their Commission supervisor.

The Commission IT Department has established the following guidelines while working virtually and the vendor resource is expected to follow them:

• Use cameras during meetings.
• Maintain a professional appearance when in meetings and on camera.
• The vendor-provided resource is expected to be on‑site as needed for planned implementations or system issues (when required) with advance notice given when possible.
• The Commission has eleven (11) holidays (for salaried employees) when the CAB is closed. Those holidays are New Year’s Day, M.L. King Jr. Birthday, Presidents Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, and Christmas Day.
• Resources must abide by all published IT Standards, including those published publicly at http://paturnpike.service-now.com/kb.
• Overtime requests always need to have prior approval of Project Principal with the rightful reasons for overtime.