PT TELLER I

RCB Bank; Edmond (OK); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical Plan

Prescription Drug Plan

Teladoc

Dental Plan

Vision Plan

Flexible Spending Accounts

Life Insurance

Disability Insurance

Life Assistance Plan

Supplemental Plans

Sick Leave

Paid Federal Holidays

Vacation and PTO

401(k)

ESOP

Job summary

RCB Bank is seeking a customer service–oriented teller to provide exceptional service while accurately processing transactions in accordance with bank policies and regulatory requirements. This role supports branches across a region with flexibility for gaps and temporary staffing needs.

The ideal candidate has prior customer service experience, completes teller essentials training after hire, and demonstrates cash-handling proficiency along with fraud-awareness.

Qualifications

• Previous customer service experience.
• Successful completion of teller essentials training program after hire.

Responsibilities

• Obtain customer identification, signatures, and any other necessary information; record and process all transactions according to regulations, procedures, and established controls at any branch location assigned.
• Examine cash, checks, and other documents to verify authenticity, identify potential fraud or suspicious activity, and protect the Bank from financial/reputational loss; follow escalation procedures when encountering unusual transactions.
• Balance cash drawer daily; research discrepancies and report outages to the supervisor.

Skills

Customer service

Communication

Attention to detail

Fraud awareness

Job description

RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an inclusive employer while fulfilling our commitment to excellence. Operating with values such as integrity, respect, sincerity and honor, RCB Bank is an equal opportunity employer, striving to hire diverse employees who meet high standards of character, education and occupational qualifications. RCB Bank is dedicated to building Relationships, contributing to our Communities, and embracing our Boldness!

Hours: 12:00pm to 5:00pm

At RCB Bank, we believe that every role within our organization plays a critical part in delivering exceptional service to our customers and communities. The jobs we offer reflect our commitment to building strong, meaningful relationships and maintaining the highest standards of integrity, professionalism, and customer care. We are dedicated to fostering a culture where every team member understands their purpose and impact on our mission to serve the financial needs of our customers while contributing to the economic vitality of the communities we call home.

RCB Bank is committed to creating an outstanding experience for our customers in every single interaction, and we desire to differentiate RCB Bank from the competition through exceptional standards of service. All employees, whether in person, on the phone, through email, or online are expected to conduct themselves with the utmost level of professionalism and customer service while adhering to the RCB Bank standards of service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel.

What we’re looking for:

Someone to provide excellent customer service while accurately and efficiently processing transactions in accordance with RCB Bank policies and procedures and within regulatory requirements. Someone to support branches across a specified region by filling gaps and assisting locations experiencing increased transaction volume or temporary staff shortages. Someone responsible for upholding consistent customer service standards, maintaining strong fraud‑prevention awareness, and promoting products and services that enhance the customer’s banking experience, regardless of assigned branch.

What would make you a great fit:

• You can communicate clearly and effectively with customers and co‑workers.
• You can follow detailed procedures and maintain accuracy in changing environments.
• You understand basic fraud indicators and are committed to proper escalation procedures.
• You care about your community and have a desire to be involved.

What you’ll do:

• Obtain customer identification, signatures, and any other necessary required information; record and process all transactions according to regulations, procedures, and established controls at any branch location assigned.
• Examine cash, checks, and other supporting documents to verify authenticity, identify potential fraud or suspicious activity, and to protect the Bank from financial/reputational loss; follow established escalation procedures when encountering unusual or irregular transactions.
• Balance cash drawer daily while adhering to branch‑level controls; promptly research discrepancies and report any outages to the supervisor.

What you must have:

• Previous customer service experience
• Successful completion of teller essentials training program after hire

What might set you apart:

• Previous cash handling experience
• Previous float teller experience

What you get:

A fun, challenging work environment with an emphasis on family, community, and technology. RCB Bank is also committed to ensuring the health and general wellbeing of all employees by providing a wide variety of competitive benefit programs that help you achieve the best fit for your family’s needs, including the following (subject to eligibility):

• Medical Plan
• Prescription Drug Plan
• Teladoc™
• Dental Plan
• Vision Plan
• Flexible Spending Accounts (Healthcare & Dependent Care)
• Life and AD&D Insurance
• Disability Plans
• Life Assistance Plan (EAP)
• Multiple Supplemental Plans
• Sick Leave
• Paid Federal Holidays
• Vacation and PTO
• 401(k)
• ESOP

What you can expect:

Individuals in this position must be able to perform essential functions and physical demands within these documented working conditions with or without reasonable accommodation:

This position is in an office environment within a climate‑controlled facility that can be high‑traffic during peak service times. There is frequent use of the telephone, computer and other office equipment associated with this position. Individuals in this position are typically seated at their personal desk for most of the day.

The individual responsible for this role must be able to perform job functions with general supervision and work effectively as a member of a team and independently. The individual must be capable of working harmoniously with diverse personalities of co‑workers, staff and customers. This position requires regular and reliable attendance and the ability to work varying hours.

What you might want to know about RCB Bank:

RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an employer while fulfilling our commitment to excellence. Operating with values such as integrity, respect, sincerity, and honor, RCB Bank is an equal opportunity employer, striving to hire employees who meet high standards of character, education and occupational qualifications.

Our employees are living, working, volunteering, and giving back in the communities we serve—they are the reason our customers love banking with us! To be an RCB Bank employee is to identify the needs of our customers and our communities and to build relationships that create opportunities to meet those needs. Without the dedication of our caring, principled leaders and employees, RCB Bank could not serve as a responsible citizen of the communities we serve or provide high‑quality customer service. RCB Bank is dedicated to building Relationships, contributing to our Communities, and embracing our Boldness!

RCB Bank was established in Claremore, OK, and has since grown to over $4.1 billion in total assets and over 750 employees. Our branch network covers more than 60 locations across Oklahoma and Kansas. The purpose of RCB Bank is to meet the financial needs of our communities, its businesses, and its customers. RCB Bank is a progressive bank with a commitment to each of the communities we are in, which is why so many people say, “That’s my bank!”

RCB123

RCB Bank is an EOE. We offer EEO to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class.

RCB Bank is an EOE. We offer EEO to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class.