PT Teller I

RCB Bank; Claremore (OK); On-site; USD 14,000 - 28,000; Part time

Job summary

RCB Bank is seeking a part-time teller to deliver responsive, friendly service while processing financial transactions in compliance with bank policies and regulatory standards.

You will protect the bank by following fraud-prevention and cash-handling procedures, verify documents, and help customers with inquiries. This role supports a multi-branch network and emphasizes community service and integrity.

Qualifications

• Provide excellent customer service while accurately processing financial transactions per bank policies and regulatory requirements.
• Promote bank products and services to enhance the customer banking experience.
• Safeguard bank assets following fraud-prevention, cash-handling and security procedures.
• Balance the drawer at the end of the shift and report outages to supervisor.

Responsibilities

• Obtain customer identification, signatures and other information; record and process transactions per regulations.
• Verify cash, checks and documents for authenticity and detect potential fraud.
• Assist customers with questions during transactions and refer issues to supervisors when needed.
• Balance drawer and report outages at shift end.

Skills

Customer service

Cash handling

Fraud awareness

Multitasking

Community involvement

Education

HS diploma/GED

Teller training after hire

Job description

• Previous teller experience
• Previous cash handli ng experience

Job Description

RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an inclusive employer while fulfilling our commitment to excellence. Operating with values such as integrity, respect, sincerity and honor, RCB Bank is an equal opportunity employer, striving to hire diverse employees who meet high Standards Of Character, Education And Occupational Qualifications. RCB Bank is dedicated to building Relationships, contributing to our Communities, and embracing our Boldness!

**Hours range from 11:30am-5:00pm**

At RCB Bank, we believe that every role within our organization plays a critical part in delivering exceptional service to our customers and communities. The jobs we offer reflect our commitment to building strong, meaningful relationships and maintaining the highest standards of integrity, professionalism, and customer care. We are dedicated to fostering a culture where every team member understands their purpose and impact on our mission to serve the financial needs of our customers while contributing to the economic vitality of the communities we call home.

RCB Bank is committed to creating an outstanding experience for our customers in every single interaction, and we desire to differentiate RCB Bank from the competition through exceptional standards of service.

All employees, whether in person, on the phone, through email, or online are expected to conduct themselves with the utmost level of professionalism and customer service while adhering to the RCB Bank standards of service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel.

What were looking for

**Someone who will provide excellent customer service while accurately and efficiently processing financial transactions in accordance with bank policies, procedures, and regulatory requirements. Someone to support RCB Banks customer service standards across a multi-branch network by promoting products and services that enhance the customers banking experience. Someone to safeguard Bank assets by following established fraud-prevention, cash-handling, and security procedures.

What Would Make You a Great Fit

• You can communicate clearly and effectively with customers and co-workers.
• You understand basic fraud indicators and are committed to proper escalation procedures.
• You can manage multiple tasks/projects and deadlines simultaneously.
• You care about your community and have a desire to be involved.

What Youll Do

• Obtain customer identification, signatures and other required information; record and process all transactions according to regulations and procedures.
• Examine cash, check and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity.
• Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support.
• Balance drawer at the end of shift and report any outages to Teller Supervisor.

What You Must Have

• High school diploma or GED
• Successful completion of teller essentials training program after hire

What Might Set You Apart

• Previous teller experience
• Previous cash handli ng experience
• What you get:**A fun, challenging work environment with an emphasis on family, community, and technology.

RCB Bank is also committed to ensuring the health and general wellbeing of all employees by providing a wide variety of competitive benefit programs that help you achieve the best fit for your familys needs, including the following (subject to Eligibility)

• Medical Plan
• Prescription Drug Plan
• Teladoc
• Dental Plan
• Vision Plan
• Flexible Spending Accounts (Healthcare & Dependent Care)
• Life and AD&D Insurance
• Disability Plans
• Life Assistance Plan (EAP)
• Multiple Supplemental Plans
• Sick Leave