PT Stylist

Ana Luisa; Village of Garden City (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Team lunches

Sick leave

Employee discount

Welcome gift card

Bonus eligibility

Job summary

Ana Luisa, a Brooklyn-based jewelry brand, is hiring a Stylist to join the retail team. You will deliver exceptional customer service, drive sales, and authentically narrate our brand story.

The role emphasizes customer connections, brand loyalty, and contributing to store success in a fast-paced environment. Expect a focus on meeting sales targets, providing personalized shopping experiences, and maintaining brand standards in an omni-channel setting.

Qualifications

• 1+ years of retail experience; jewelry experience preferred.
• Strong customer-service mindset.
• Excellent communication skills.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Develop brand product knowledge to help customers make informed purchases.
• Meet and exceed KPI goals with focus on AOV, transactions, and conversion.
• Maintain store visuals and handle omni-channel transactions.
• Assist in inventory counts and shipments.

Skills

Customer service

Sales orientation

Teamwork

Flexible hours

Education

High School Diploma or equivalent

Job description

Ana Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clearcut idea that high quality jewelry shouldn't cost the planet. We believe that how we create our pieces matters just as much as why people wear them and that luxury shouldn't be defined so narrowly and designed for so few. We design, craft and deliver exceptional everyday pieces for everyone, priced fairly and produced ethically to create a positive impact for both people and the planet.

About the job

Ana Luisa is looking for a results driven and self motivated Stylist to join the retail team. The Stylist assumes a pivotal role in our team's success. Their primary focus will be on delivering exceptional customer service, surpassing sales objectives and authentically narrating our brand story. Their passion for our products and commitment to exceptional customer service will help us exceed sales targets and enhance customer loyalty, making them a key contributor to our success.

What you’ll be responsible for:

Sales Achievement

• Develop and maintain a deep understanding of the Ana Luisa brand and product offerings to assist customers in making informed purchase decisions
• Achieve individual and team-based sales goals through a customer-centric approach, in-depth product knowledge and genuine selling techniques
• Meet and exceed Key Performance Indicator (KPI) goals; focusing on Average Order Value, Units Per Transaction, Conversion % and revenue to target
• Utilize company tools, incentives and strategies to support the achievement of store-wide sales targets

Customer Experience

• Forge lasting relationships with customers by establishing genuine connections and delivering a personalized shopping experience
• Collaborate with the store team to build a strong clientele list, fostering brand loyalty and encouraging repeat customers
• Participate in store events and corporate-led initiatives to enhance brand awareness and community involvement
• Welcome customers into the store, creating a positive and inviting atmosphere
• Assist customers in styling jewelry, making recommendations that complement their individual style and lifestyle
• Work closely with store leadership to gather and implement customer feedback to enhance the overall shopping experience
• Resolve customer needs promptly and effectively to ensure high levels of customer satisfaction

Operational Excellence & Visual Merchandising

• Accurately process customer transactions, ensuring a seamless experience in an OMNI channel setting
• Handle returns, exchanges and warranties efficiently and in accordance with company policies
• Maintain visual standards by executing brand, product and marketing initiatives
• Ensure the sales floor remains pristine and organized, with display jewelry presented attractively
• Collaborate with leadership on store operational matters
• Participate in regular inventory counts, contributing to maintaining high inventory accuracy
• Ensure all front and back-of-house procedures adhere to company policies and procedures
• Assist in processing shipments, including visual merchandising placement and replenishment to ensure product availability

What you’ll bring:

• High School Diploma or equivalent preferred
• 1+ years of retail management experience; jewelry experience preferred
• Customer-centric mindset
• Strong communication skills
• Works well in a high-performance team environment
• Ability to work nights, weekends, and holidays
• Open availability required on Fri/Sat/Sun and two 4-hour shifts Mon-Thurs

What you’ll love about us:

• Team Lunches
• Sick Leave
• Brand Perks: Employee discount; Welcome gift card
• $18-$21 an hour
• Bonus eligibility

Compensation

In accordance with New York salary transparency guidelines, the expected salary range for this position is $18.00-$21.00 hourly. Final compensation is based on experience, skills, and qualifications.

EEOC:

Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.