PT Self Checkout Ambassador - 02574

Food Lion; Rocky Mount, Northern (NC, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

Food Lion is seeking a Front End associate to deliver fast, friendly service and uphold customer service standards across the store. You will greet customers, assist with self-checkout and ensure a positive shopping experience.

This role emphasizes courtesy, teamwork, and supporting the Customer Service Manager to maximize sales through excellent service. Food Lion is an equal opportunity employer, and recruiting inquiries should go to the Recruiting Department.

Qualifications

• Friendly, helpful demeanor and strong communication skills.
• Ability to greet customers and assist with self-checkout processes.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses their name whenever possible
• Assist customers on how to use Self-checkouts properly including use of the hand scanner for a Fast and Easy checkout experience
• Respond timely to customer inquiries and self-checkout system notifications

Skills

Customer service

Job description

Category/Area of Expertise: Retail Operations

Job Requisition: 552801

Address: USA-NC-Rocky Mount-10601 E. Nc 97

Store Code: Store 02574 Front End (7234017)

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.

Primary Purpose

To provide fast, easy, flexible and friendly service to our customers through the achievment of Food Lion customer service standrds. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practices, maximizing sales through excellent customer service.

Duties and Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses their name whenever possible
• Assist customer s on how to use Self-checkouts properly including use of the hand scanner for a Fast and Easy checkout experience
• Respond timely to customer inquiries and self-checkout system notifications

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

If you have a disability and require assistance in the application process, please contact our Recruiting Department at [e-mail]