PT-Seasonal Brand Ambassador

Ralph Lauren; Orlando (FL); On-site; USD 16,531 - 24,796; Part time

Job summary

A global premium lifestyle brand is seeking a Part-time Brand Ambassador in Orlando, Florida. The ideal candidate has retail experience and a customer-first mindset. Responsibilities include driving sales goals, supporting company initiatives, and providing a personalized shopping experience. This role requires flexibility to work various shifts and build positive relationships with customers. Join a team that values inclusivity and customer engagement.

Qualifications

• Preferably experienced in a high-volume retail environment.
• Ability to communicate effectively with customers and staff.
• Capable of lifting up to 30 lbs and navigating sales floor.

Responsibilities

• Achieve daily sales goals through customer-first approach.
• Support company initiatives and participate in training.
• Engage with customers to build a client base.

Skills

Retail experience

Effective communication

Problems solving

Customer service orientation

Flexibility

Job description

Company Overview

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world’s most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through talent, education & communication, employee groups and celebration.

Brand Ambassador Role

Part‑time Brand Ambassadors have a customer‑first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer’s expectations. Success is achieved by being a team player who is curious, resourceful, and exemplifies inclusivity.

Responsibilities

• Motivated to drive the business day to day and achieve daily, weekly, and monthly sales goals.
• Proactively drives business through focusing on the customer at the core of all decisions.
• Supports company initiatives.
• Participates in team training to execute business results.
• Utilizes "More Ways to Shop" to drive business results and supports use of new technology.
• Represents the customer experience expectations in store.
• Delivers a consistent experience aligned to RL brand expectations by supporting the company and store vision.
• Champion of RL core values.
• Supports a collaborative environment with the customer at its core.
• Engages in networking to start to build a client base.
• Provides ongoing feedback to management on successes and opportunities.
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes – Gladly, Click to Zoom, JRNI, Ship to Home.
• Broadens customer accessibility to product discovery – QR codes, digital catalogs, virtual stores.
• Provides necessary feedback to management on category opportunities or needs.
• Ensures sales floor and all store standards are met at all times.

Qualifications

• Retail experience or similar industry experience in a complex, high‑volume or high‑profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
• Ability to operate the register, stand, move and walk for multiple hours.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening and weekend work and may include overnight shifts and travel as required.
• Ability to build and maintain positive working relationships with customers, management and co‑workers.

Seniority level

• Entry level

Employment type

• Part‑time

Job function

• Sales and Business Development

Industries

• Retail Apparel and Fashion

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