PT Sales Supervisor - Cabazon

Marc Jacobs; Cabazon (CA); Vor Ort; USD 29.618 - 30.996; Vollzeit

Benefits dieser Stelle

Paid holidays

Vacation time

Medical, dental and vision insurance

401k matching

Employee discounts on MJ products

Zusammenfassung

Marc Jacobs in Cabazon, California is seeking a Sales Supervisor. The role involves leading the sales floor, achieving sales KPIs, and delivering exceptional customer service. Candidates should have 3+ years in retail, a focus on customer relationships, and prior leadership experience is preferred. The position offers a competitive hourly wage of $21.50 - $22.50 and a comprehensive benefits package, including discounts on Marc Jacobs products and other LVMH brands.

Qualifikationen

• 3+ years of experience in retail or sales.
• Prior leadership experience strongly preferred.
• Demonstrated ability to build and develop client relationships.
• Flexibility to work evenings, weekends, and holidays.

Aufgaben

• Achieve or exceed individual and store sales KPIs.
• Lead sales floor to ensure excellent customer experience.
• Maintain store organization and adherence to company policies.
• Open and close the store per company policy.

Kenntnisse

Customer service focus

Leadership experience

Sales generation

Verbal and written communication skills

Organizational skills

Computer skills

Jobbeschreibung

Overview

Marc JacobsInternational, powered bythe creative genius of Marc Jacobs, seeks a Sales Supervisor to join its Cabazon Outlet in Cabazon, Claifornia. The Sales Supervisor will support Management with all aspects of the store including day-to-day operations such as driving sales, providing exceptional customer experience, and coaching and developing the team. In partnership with Management, the Sales Supervisor supports with implementing and enforcing company policies & procedures, corporate directives and initiatives, and ensures store standards are maintained.

Responsibilities

• Consistently achieve or exceed individual & store sales and other commercial KPIs
• Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
• Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business
• Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
• Foster a culture of collaboration and open communication with colleagues and management
• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
• Open and close the store according to Marc Jacobs procedure
• Ensure both the sales floor and stockroom are well-organized
• Adhere to all company policies and procedures

Qualifications

• 3+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
• Prior leadership experience strongly preferred
• Experience in generating sales, building, and developing client relationships
• Demonstrated verbal and written communication skills
• Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
• Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
• Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas
• Excellent organizational, follow-up, and time management skills
• Passion for the Marc Jacobs brand and product offering
• Computer skills including operating a POS and navigating Microsoft Office suite
• Must have flexibility to work a retail schedule including evenings, weekends and holidays

Salary & Benefits / What We Offer

The compensation for this position ranges from $21.50 - $22.50 (hourly). The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.

Additional Information

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

EEO Statement

Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.