PT Sales Lead, Grapevine, TX

Kontoor Brands, Inc.; Grapevine (TX); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

401(k) with company match

Employee assistance program

Employee discounts

Flexible schedule

Annual merit increase or bonus

Job summary

Kontoor Brands in Grapevine, TX is seeking a Part Time Sales Lead to open and close the store, support sales performance, and deliver exceptional customer experiences while executing day-to-day store operations. You will assist the Store Manager by applying customer engagement strategies and maintaining merchandising standards.

The role requires a flexible schedule with at least 30 hours weekly, including one weekend day and rotating holidays; prior retail experience is preferred but not

Qualifications

• Must be 18 years of age or older.
• Retail or customer-facing experience preferred but not required.
• Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business.
• This role requires a minimum availability of 30 hours per week including one weekend day and rotating holidays; additional availability is a plus.

Responsibilities

• Brand Experience/Customer Service: uphold high retail standards, engage customers, assist in fitting rooms, promote rewards, learn products, and meet sales targets.
• Visual, Operation, and Safety: maintain merchandising standards, support opening/closing, process transactions, handle cash, follow policies, assist with loss prevention.
• Leadership: act as Manager on Duty in absence of leadership, assist with onboarding and training, address customer concerns.

Skills

Customer service

Leadership

Communication

Job description

Who We Are

Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose‑led organization focused on leveraging its global platform, strategic sourcing model and best‑in‑class supply chain to drive brand growth and deliver long‑term value for its stakeholders.

Position Summary

The Part Time Sales Lead is an entry‑level leadership role responsible for opening and closing the store, supporting sales performance, delivering exceptional customer experiences, and executing day‑to‑day store operations. This Sales Lead supports the Store Manager by following customer engagement strategies and maintaining merchandising standards that support a positive customer experience. Kontoor values all perspectives and encourages candidates with different backgrounds, experiences, and ways of thinking to apply.

Key Responsibilities

• Brand Experience/Customer Service: Ensure excellence in customer service in the store by upholding high retail standards to ensure an in‑store experience that aligns with company standards. Initiate conversations with all customers, building a relationship to learn interests and identify products to suggest. Assist customer in the fitting room. Recommend product that is aligned with customer needs and preferences through suggestive selling and encourage the customer to make a purchase. Build brand loyalty by promoting the rewards program and achieve weekly loyalty sign up goals. Learn about new products and trends to better engage customers. Consistently achieve personal sales targets and contribute to overall store performance. Provide information and advice on product performance, features, and specifications.
• Visual, Operation, and Safety: Maintain visual merchandising standards and ensure the sales floor is clean, organized, and well‑stocked. Assist in daily store operations, including opening and closing, freight processing, accurately process transactions, handle cash, and maintain point‑of‑sale integrity. Follow company and store policies, procedures, and operational guidelines; communicate concerns to store leadership. Assign tasks to team members as directed to support operational needs. React quickly to all customers and/or employee injuries and report them immediately to the Manager on Duty. Participate in Loss Prevention Audits, understand and comply with company loss prevention policies to minimize store shrink.
• Leadership: Act as Manager on Duty in the absence of the other members of the leadership team. Regularly communicate any employee’s concerns directly to the Store Manager. Assist with onboarding and training new team members in sales behaviors, customer service expectations, and store procedures. Address customer concerns professionally and in accordance with company guidelines.

Position Competencies

• Bold Accountability: Demonstrate accountability and follow through on assigned responsibilities.
• Customer Centric Innovation: Passion for the brand and knowledge of the customer and products.
• Empowered Collaboration: Promote an environment that encourages feedback, belonging, participation, creativity, and learning by communicating best practices and ideas.
• Global Agility: Willingness to make changes as suggested by manager on duty to meet store goals and create a positive work environment.
• Strategic Foresight: Take initiative to work ahead, seeking guidance when appropriate.
• Purposeful Integrity: Respect the background, experience, and unique differences of others, uphold the integrity and values of Kontoor Brands.
• Urgency for Impact: Act quickly to support sales, loyalty enrollment, and service goals.

Job Requirements

• Must be 18 years of age or older.
• Retail or customer‑facing experience preferred but not required.
• Arrive on time for scheduled shifts and work a flexible schedule to meet the needs of the business.
• This role requires a minimum availability of 30 hours per week including one weekend day and rotating holidays; additional availability is a plus.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Ability to communicate clearly and respectfully with customers and team members.

Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).

Stand and move throughout the store during scheduled shifts.

Walking and moving to assist customers, retrieve merchandise and recover the store.

Lifting and carrying, ability to maneuver and/or lift 25 lbs. regularly, and up to 50 lbs. occasionally.

Ability to push/pull full racks of merchandise for restocking the store.

Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.

Manual labor is required occasionally to assemble displays and/or rearrange the store layout.

Vision to accurately read labels, assist customers, and tasks that require attention to detail.

Ability to use fine manipulation, and grasp with hands to sort and organize clothing, e.g., place on hangers, folding, organize in color/size order.

Pay and Benefits

Pay Range for this position is: $13.76-$17.75

Benefits

• 401(k) with company match
• Employee assistance program
• Employee discounts
• Flexible schedule
• Annual merit increase or bonus based on performance

Kontoor Brands is an Equal Opportunity Employer. EOE/AA/M/F/Vet/Disability

Why Kontoor Brands?

At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products. When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel.

Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.

We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high‑performing teams that both unlock our individual uniqueness and harness our collaborative talents.

About Kontoor Brands

Kontoor Brands, Inc. Kontoor Brands is a lifestyle apparel company with a strong established global footprint. We operate in more than 50 countries, with corporate offices in the United States, Europe and Asia, as well as internal manufacturing facilities located in the Western Hemisphere.

This is an exciting time to be a part of Kontoor Brands globally, as we are focused on leveraging our global platform to drive brand growth and are committed to further geographic expansion.

Kontoor Brands, Inc. Diversity Vision Statement

Kontoor Brands is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of Kontoor Brands is enhanced through initiatives that promote diversity throughout Kontoor Brands around the world.

Kontoor Brands is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled.

Kontoor Brands is committed to providing equal opportunities in employment, and treating our Kontoor Brands associates and Kontoor Brands applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.

If you have any questions about an open position at Kontoor, please contact us at [e-mail]