PT Sales Associate: Terez

Leap; New York (NY); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Bonus Eligible

Medical, Dental & Vision benefits (32+

401K

PTO accrual

Employee discount + wardrobe allotment

Job summary

Leap NYC-based boutique seeks a Sales Associate to deliver elevated, personalized in-store experiences and drive customer satisfaction. You will build authentic client relationships, tell product stories, and maintain a polished presence on the shop floor.

Role may include opening/closing duties and potential keyholder responsibilities. Experience with Shopify/Endear/Slack/Google Workspace is a strong advantage.

Qualifications

• Experience in retail, luxury retail, or high-touch client-facing environments.
• Strong selling skills with ability to anticipate client needs and drive conversion.
• Customer-first mindset with hospitality focus and memorable brand experiences.
• Adaptable and solutions-oriented in a dynamic environment while staying professional.
• Collaborative team player with clear communication and active listening.
• Punctual, dependable with sound judgment handling client inquiries.
• Detail-oriented with ability to manage visual, operational tasks accurately.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Support daily sales initiatives and drive conversion through proactive client engagement.
• Engage clients with product storytelling and genuine hospitality to build loyalty.
• Maintain visual and operational standards and collaborate with leadership and teammates.

Skills

Retail experience

Customer service

Conversion skills

Team collaboration

Professionalism

Attention to detail

Flexibility

Physical stamina

18+ age

Tools

Shopify

Endear

Slack

Google Workspace

Job description

About the Brand:

Our NYC-based brand was founded to spread joy and positivity in the world. We make ultra-comfortable clothes, and our designs are always fun-filled and high-energy. They are a brilliant reminder to live your life fully and celebrate every bright moment, big and small. Terez is all about connection, heart, and a warm embrace.

About the Role

We are committed to finding exceptional talent to represent our boutique on the Upper East Side. We are seeking dynamic Sales Associates who are passionate about delivering elevated, personalized in-store experiences while driving customer satisfaction and meaningful brand connections.

In this role, you will serve as a brand ambassador—creating authentic client relationships through thoughtful selling, product storytelling, and genuine hospitality. You thrive in a fast-paced environment, balancing tasks and priorities seamlessly while maintaining a polished, professional presence on the sales floor.

Key responsibilities include supporting daily sales initiatives, proactively engaging clients to drive conversion and loyalty, and maintaining visual and operational standards with strong attention to detail. You will collaborate closely with leadership and teammates to foster a positive, service-driven culture grounded in accountability and teamwork. This role may include opening and closing responsibilities, as well as potential keyholder duties.

As part of the Leap platform, you may also have the opportunity to support other brands within the portfolio through new store openings, activations, and coverage needs. Comfort with retail technology such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Position Qualifications

• Experience in retail, luxury retail, or high-touch client-facing environments, with a demonstrated ability to deliver exceptional service and build lasting client relationships.
• Strong selling skills with the ability to anticipate client needs, confidently present product knowledge, and drive conversion through personalized engagement.
• Customer-first mindset with a passion for hospitality and creating memorable brand experiences.
• Adaptable and solutions-oriented, with the ability to thrive in a dynamic environment while maintaining professionalism and composure.
• Collaborative team player who communicates clearly, actively listens, and contributes positively to team culture.
• Professional, dependable, and punctual, with sound judgment in handling client inquiries and concerns.
• Detail-oriented with the ability to execute visual, operational, and daily tasks efficiently and accurately.
• Flexible availability to meet business needs, including days, nights, weekends, and holidays.
• Active presence on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 pounds.
• Must be at least 18 years old.

Hourly Pay Range: 18 to 21. Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.

Key Performance Indicators (KPIs)

• Sales Performance: Drives results by optimizing Conversion, Units Per Transaction (UPT), Average Unit Retail (AUR), and repeat client growth through proactive client engagement.
• Client Retention & Experience: Delivers personalized service that contributes to strong Net Promoter Scores (NPS) and long-term customer loyalty.
• Operational Execution: Completes tasks accurately and on time, maintaining brand standards and supporting overall store performance.

About Leap:

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!

Leap Perks:

• Bonus Eligible
• Medical, Dental & Vision benefits (must average 32+ hours a week)
• AllOne Health - Employee Assistance Programs
• 401K
• Accrued PTO:
  • Part-Time hourly employees can accrue based on local laws
• Employee discount + wardrobe allotment for participating Leap brands

In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.