PT Sales Associate: Paul Fredrick

Leap Inc; Paramus (NJ); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Bonus eligible

Medical, dental, and vision benefits (

401(k)

Accrued PTO (Part-time)

Employee discount and wardrobe allotnt

Job summary

Leap Inc is seeking a Part-Time Sales Associate for Garden State Plaza to deliver an elevated in-store experience. You will engage customers, educate them on premium products, and contribute to driving sales and brand loyalty in a fast-paced retail environment.

You will support visual standards, assist with inventory and operations, and may assume keyholder duties. familiarity with Shopify, Endear, Slack, and Google Workspace is a plus.

Qualifications

• Experience in luxury retail with premium service expectations.
• Availability to work flexible days, nights, weekends, and holidays.
• Physical ability to stand, move, and lift up to 50 pounds as needed.

Responsibilities

• Create meaningful customer connections through authentic engagement and recommendations.
• Provide an elevated shopping experience by understanding needs and delivering product solutions.
• Represent the brand with professionalism and enthusiasm.
• Support store sales goals through proactive customer engagement and strong selling behaviors.
• Develop product knowledge to educate customers and build purchase confidence.
• Assist customers throughout their shopping journey from engagement to checkout.
• Maintain a customer-ready environment and assist with inventory and operations.
• Complete opening/closing procedures and keyholder responsibilities.

Skills

Luxury retail experience

Customer service

Flexibility

Tools

Shopify

Endear

Slack

Google Workspace

Job description

About the Brand:

At Paul Fredrick, each shirt is a result of decades of tailoring expertise and a commitment to premium materials. We carefully consider every detail from collar shape to cuff style ensuring a perfect balance of comfort and sophistication. Our exclusive use of high-quality cotton, innovative non-iron finishes, and unique patterns set us apart from other men's dress shirt brands. Whether you prefer timeless classics or bold modern designs, our collection offers versatile options that transition seamlessly from business meetings to dinner dates.

About the Role

We are committed to finding exceptional talent to represent our boutique at Garden State Plaza. We are seeking dynamic Part-Time Sales Associate who is passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.

The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast-paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.

As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

Hourly Pay Range: $18/hr – $21/hr
Compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.

What You'll Do

Deliver an Exceptional Customer Experience

• Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
• Provide an elevated shopping experience by understanding customer needs and delivering thoughtful product solutions.
• Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences.

Drive Sales Through Engagement

• Support store sales goals through proactive customer engagement and strong selling behaviors.
• Develop product knowledge to educate customers, share brand stories, and build purchase confidence.
• Assist customers throughout their shopping journey, from initial engagement through checkout.

Support Store Operations

• Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and overall store presentation.
• Assist with inventory tasks, shipment processing, and daily operational priorities.
• Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.
• Follow company policies, procedures, and brand standards to ensure a consistent store experience.

Contribute to the Team

• Collaborate with teammates and leadership to achieve store goals, support daily operations, and create a positive team environment.
• Remain flexible and adaptable to support changing business needs, including peak selling periods, events, and special initiatives.
• Bring a positive attitude, willingness to learn, and commitment to the success of the team.

Key Performance Indicators (KPIs)

Customer Experience: Creates meaningful customer interactions through exceptional service, product knowledge, and a welcoming store experience.

Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Order Value (AOV), and return clients.

Brand Representation: Represents the brand through professionalism, enthusiasm, and alignment with brand values.

Operational Excellence: Maintains store standards through accurate execution of daily tasks, organization, and attention to detail.

Position Requirements

• Experience in luxury retail with a growing understanding of premium accessories, including basic knowledge of materials, product features, and the service expectations of high-end clientele.
• Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.
• Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.
• Minimum Age: Must be at least 18 years old to align with company standards.

About Leap

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country and proudly partner with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET, and many others.

Leap Perks

• Bonus eligible
• Medical, dental, and vision benefits (must average 32+ hours per week)
• AllOne Health Employee Assistance Program
• 401(k)
• Accrued PTO:
  • Part-time hourly employees accrue PTO in accordance with local laws.
• Employee discount and wardrobe allotment for participating Leap brands

Leap celebrates diversity and is committed to fostering an inclusive workplace where every team member can thrive. We believe our differences strengthen our organization and better support the brands, customers, and communities we serve. We value individuals of all backgrounds, experiences, and identities.