PT Sales Associate - Leesburg Outlet

Marc Jacobs; Leesburg (VA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts on Marc Jacobs

401(k) matching

Discounts on LVMH brands

PerkSpot benefits

Discounts on MJ products

Job summary

Marc Jacobs Outlet in Leesburg, Virginia, is hiring a Sales Associate to drive sales and deliver exceptional client experiences. You will engage in clienteling, share styling expertise, and help with store operations while representing the Marc Jacobs brand DNA.

The role requires at least 1 year in retail or customer service. You will build relationships, utilize POS and MS Office, and maintain a guest-ready environment with a focus on brand standards.

Qualifications

• 1+ years’ experience in retail or sales-focused role.
• Proven ability to generate sales and build client relations.
• Strong verbal and written communication skills.
• Passion for the Marc Jacobs brand and product offering.
• Able to multitask and maintain organization on the sales floor.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Achieve or exceed individual and store sales and KPIs.
• Keep the store guest-ready and welcoming for clients.
• Engage in clienteling and build lasting client relationships.
• Demonstrate product knowledge and brand DNA.
• Capture client data and follow up on inquiries and events.
• Collaborate with colleagues and management and share feedback.
• Maintain organized sales floor and stockroom; follow policies.

Skills

Customer service

Sales

Client relations

Communication

Brand knowledge

Entrepreneurial spirit

Creativity

Organization

Time management

Flexibility

Tools

POS system

Microsoft Office

Job description

Overview:

Marc JacobsInternational, powered bythe creative genius of Marc Jacobs, seeks a Sales Associate to join its Leesburg Outlet in Leesburg, Virgina. As a Sales Associate at Marc Jacobs, you will drive sales & service by providing an exceptional client experience, engaging in clienteling, and assisting with the operations of the store.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Consistently achieve or exceed individual & store sales and other commercial KPIs

• Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves

• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge

• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business

• Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars

• Capture client data by cultivating new and existing client relationships

• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries

• Foster a culture of collaboration and open communication with colleagues and management

• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management

• Ensure both the sales floor and stockroom are well-organized

• Adhere to all company policies and procedures

QUALIFICATIONS:

• 1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service

• Experience in generating sales, building, and developing client relations

• Demonstrated verbal and written communication skills

• Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations

• Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs

• Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas

• Excellent organizational, follow-up, and time management skills

• Passion for the Marc Jacobs brand and product offering

• Computer skills including operating a POS and navigating Microsoft Office suite

• Must have flexibility to work a retail schedule including evenings, weekends and holidays

SALARY & BENEFITS/WHAT WE OFFER:

The rate of pay offered will be dependent upon candidate’s relevant skills and experience. If applicable, we offer our employees a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.

ABOUT MARC

Marc Jacobs is a leading force in fashion, known for pioneering designs and an irreverent spirit that celebrates the everyday and the extraordinary. The brand continues to make its Marc, staying rebellious, unpredictable, and original. Our work is built upon core brand pillars: unexpected, utilitarian, urban, unisex, and unique. New York City in design and spirit, our teams thrive on relentless authenticity, a commitment to standing out, and inclusivity for all.

Founded on the vision of celebrating uniqueness and being Perfect as You Are, Marc Jacobs International is committed to building an equitable and inclusive culture. We value diversity of thought, background, and experience, recognizing these as essential to our spirit of innovation and creativity. We believe that the best candidate may come from a less traditional background or meet the qualifications in different ways.

ADDITIONAL INFORMATION

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

EEO STATEMENT

Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law