PT Sales Associate

Lovesac Company; Manhattan Beach (CA); On-site; USD 26,987 - 30,031; Part time

Benefits offered by this job

Competitive hourly wage

Quarterly sales bonus

Paid time off

401(k) matching

Employee assistance program

Associate discounts

Job summary

Lovesac Company is seeking a part-time Sales Associate in Manhattan Beach, CA. In this role, you will create an engaging in-store experience, assist customers in designing products, and achieve personal sales goals. You’ll also maintain store operations and provide excellent customer service.

The ideal candidate has a high school diploma and at least one year of retail experience, plus the ability to work flexible hours. Benefits include competitive pay, paid time off, and 401(k) matching.

Qualifications

• Must be 18 years of age or older.
• At least 1 year of experience in a retail or customer service role.
• Able to work flexible hours, including evenings and weekends.

Responsibilities

• Actively engage with customers using selling techniques.
• Provide attentive service to all customers.
• Guide customers from interest to purchase.

Skills

Customer service skills

Communication skills

Ability to handle conflict

Sales techniques

Mobility and physical strength

Education

High School Diploma or equivalent

Job description

Job Details

• Location: Manhattan Village - Manhattan Beach, CA 90266
• Position Type: Part Time
• Education Level: High School
• Salary Range: $19.59 - $21.80 per hour
• Travel Percentage: Up to 25%
• Shift: Any
• Job Category: Retail

About the Role

As a Lovesac Sales Associate, you will use your top ambition to create a welcoming and engaging in‑store experience and help our customers design our products to fit their style and space. We are looking for someone who loves sustainability, builds relationships, and is dedicated to making every customer experience extraordinary.

What You’ll Do

• Actively engage with customers using Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build customer loyalty.
• Demonstrate strong product knowledge, effectively demo, assist, and educate customers.
• Guide the customer from first interest to purchase, managing quotes, closing sales, and maintaining relationships.
• Conduct customer outreach using company‑provided tools and communication methods.
• Quickly identify and resolve customer issues to ensure a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.
• Oversee store operations, including opening & closing the store, inventory, exchanges, marketing, promotions, and ensure they meet company standards.
• Utilize company tools, sales data, and reports to prioritize tasks and support daily operations.
• Follow company policies and procedures, ensuring standards, minimizing risks, and maintaining safety in the store.
• Meet or exceed individual sales goals and key performance indicators.
• Perform other duties as assigned by Management.

Who You Are

• Core Values: Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters
• Table‑Stakes Values: Willing to Sweep Floors, Grit, Positive, Self‑Aware, Self‑Starting, Insatiable Learners, Transparency, Customer‑Centric

Our Lovesac Core Competencies

• Builds Customer Centricity
• Drives Remark‑able Results
• Collaborates Effectively
• Makes Good Decisions
• Demonstrates Self‑Awareness

Qualifications & Requirements

• 18 years of age or older.
• High‑School Diploma or equivalent.
• Minimum of 1 year of experience in a retail or customer service role.
• Able to work flexible hours, including evenings, weekends, and holidays.
• Able to effectively utilize technology for sales and customer support, including demonstrating products, assisting customers, and utilizing internal CRM systems.
• Support Lovesac’s omni‑channel customer experience by being flexible and able to assist in‑person at your home store, local stores, and third‑party vendors, as well as remote customer service shifts.
• Must be able to travel, as required by the Company in its sole discretion, to local stores, third‑party vendors, and for occasional meetings using various forms of transportation.
• Demonstrate excellent judgment, integrity, and trustworthiness in managing financial transactions, handling sensitive business and customer data, customer privacy, and ensuring the comfort and safety of persons and property.
• Effective communication skills and ability to manage conflict in a reasonable, nonconfrontational manner.
• Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position to position or be able to assemble furniture while working on the selling floor. This position routinely requires bending, twisting, kneeling, reaching, standing, stooping, walking, crawling, and climbing.

Benefits

• Competitive hourly wage
• Quarterly sales bonus payout
• Flexible hours and remote shifts
• Paid time off & holiday pay
• 401(k) matching contribution
• Health plan discount
• Employee assistance program
• Financial wellness tools
• Associate discounts
• Pet insurance

Associates will be eligible to receive up to 26 hours of paid time off within our fiscal calendar year. They will be paid 1½ times their regular rate for any hours worked over 40 hours in a work week and 1½ times their regular rate for any hours worked on company‑recognized holidays. Eligibility and terms for all benefits listed are as outlined in Lovesac’s policy and plan documents.

Associate pay will vary based on factors such as location, qualifications, experience, skill level and competencies.

Lovesac is an Equal Opportunity Employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, national origin, ethnicity, religion, sex, sexual orientation, gender (including gender‑related identity, gender nonconformity, or status as a transgender or transsexual individual), pregnancy, age, marital status, physical or mental disability, military status, genetic information or any other characteristic protected by applicable law.

Lovesac is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at [e-mail].

Non‑New York City Applicants Only: To the extent permitted by law, conditional offers of employment will be contingent upon successful completion of a background check, including but not limited to education verification, employment history verification, reference checks, criminal history and motor vehicle history (if vehicle required). All qualified applicants with criminal histories will be considered in accordance with applicable local, state, and federal law.