PT Rooftop Bartender

Kimpton Hotels & Restaurants; Charlotte (NC); On-site; USD 16,531,000 - 27,552,000; Full time

Benefits offered by this job

Paid time off

Medical/Dental/Vision insurance

401(k)

Job summary

Kimpton Hotels & Restaurants is seeking a bartender to deliver exceptional service at our bar. You will prepare and serve drinks in a professional, courteous manner, build personal connections with guests, and support the overall guest experience in a fast-paced environment.

The role emphasizes attention to detail, knowledge of wine and spirits, and the ability to handle payments and provide accurate billing. Evening, weekend, and holiday availability is often required.

Qualifications

• 1 year of bartending experience is preferred.
• Excellent wine and spirits knowledge and strong communication/presentation skills.
• Comfort with credit card and cash handling procedures and tip-out sheets.

Responsibilities

• Greet guests and promptly serve food and beverages.
• Pour drinks per specifications and process orders in the POS system.
• Serve food and drinks and assist servers with orders.
• Notify a manager if a guest is intoxicated or disruptive.
• Stock bar supplies and clean equipment.
• Maintain cleanliness of bar area and follow grooming standards.
• Communicate effectively with team and management.
• Unpack deliveries and stock the bar as needed.
• Be flexible and take on additional responsibilities as required.

Skills

Bartending

Guest service

Cash handling

Wine knowledge

Tools

POS system

Job description

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Prepare and serve drinks for guests in a professional, courteous, and timely manner, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

Some Of Your Responsibilities Include

• Greet and welcome our guests and promptly serve them food and beverages.
• Pour drinks, using standard pour according to specifications, receive and process orders in the POS system with accuracy.
• Serve food and drinks to guests, along with filling orders for the servers.
• Notify a manager if a guest is becoming intoxicated or rude to other guests.
• Fill and clean ice bins, clean and empty trash cans, change kegs, stock beer and wine coolers.
• Clean shelving, stainless steel, mixers, cups, blenders, and soda guns.
• Follow uniform and grooming specifications.
• Maintain cooperative communication with support crew and management.
• Unpack deliveries and stock the bar.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do.

What You Bring

• 1 year of bartending experience is preferred.
• Passion for crafting and personalizing guest experiences.
• Excellent wine and spirits knowledge, great communication and presentation skills.
• Knowledgeable of credit card and cash handling procedures, as well as recording accurate tip-out sheets, and calculating accurate bill amounts.
• Food Handler and Alcohol Serving Certifications (if applicable).
• Flexible schedule and are able to work evenings, weekends, and holidays when needed.

Differences make a difference.

We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

The hourly pay for this role is $5.00.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits eligible to employees.

Be Yourself. Lead Yourself. Make it Count.