PT Retail Key Holder (w/a Sense of Humor) DIA

Shinesty; Denver (CO); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free underwear

Employee discount

Health insurance

Dental insurance

Vision insurance

Growth opportunities

Commission potential

Descripción de la vacante

Shinesty, Inc. is opening a new in-person retail experience at Denver International Airport (DIA). This role supports on-site events and daily DIA shifts, delivering Shinesty’s energetic brand experience to customers.

You will educate customers about our products, engage in friendly upsell, and help them find the right items while keeping the floor inviting and well-stocked. Strong customer service skills are essential.

Formación

• Must be joyful and brand-friendly.
• Flexible schedule for events and DIA shifts.
• Strong communication and rapport with customers.
• Willing to stand for long periods and lift up to 30 lbs.

Responsabilidades

• Represent Shinesty at DIA and events.
• Engage customers with a smile and upsell.
• Explain product features and care instructions.
• Maintain store cleanliness and stock levels.
• Build relationships with customers for repeat visits.
• Coordinate inventory with management.

Conocimientos

Sales experience

Customer service

Event representation

Retail in-person sales

Herramientas

Shopify POS

Descripción del empleo

At Shinesty, our mission is to force the world to take itself less seriously. We make people laugh first and sell second. Our mothers don’t always approve of what we do, but the millions of people we’ve entertained over the years do.

We are one of the fastest growing DTC brands in the country. And for the first time ever, we’re launching an in-person retail experience. Our second location will be in Denver International Airport.

Responsibilities:

• Bring the Party to the People: While your home base is DIA, you’ll occasionally hit the road to represent Shinesty at local retail events, festivals, and pop-up booths. You’ll be the face of the brand in the wild, bringing our signature energy to crowds across the region.
• Engage customers with a smile and a positive attitude.
• Provide technical product education by articulating the value and benefits of the material/product including key feature details and care instructions.
• Engage in suggestive selling and gentle upsell techniques as well as active listening when working alongside customers.
• Assess the customer needs to provide customized, effective purchase, return and exchange support.
• Consistently “Pleasure the Customer.” This is a Shinesty core value—for customers, keep it simple and always make it right to the best of our ability.
• Replenish the sales floor as needed and refill inventory. Communicate inventory needs to management accordingly.
• Maintain a clean store. This includes opening, midday, and closing responsibilities to stay in alignment with brand visual standards.

Job Requirements:

• Be a joyful person! You don’t have to be a comedian, but our brand is fun and we need our retail team to represent that.
• Event-Ready: Willingness to work a flexible, as-needed schedule for off-site events and festivals in addition to your regular DIA shifts.
• Enjoy talking to and connecting with customers. Swap names, learn a fun fact, and personalize their experience.
• An affinity for the Shinesty brand and products.
• Proven record of sales success and a general understanding of sales dashboards/store goals.
• Flexibility and willingness to work night and weekend shifts.
• Enthusiasm for telling customers about the world’s greatest underwear.
• Innovative in problem-solving and always looking for new ways to improve the customer experience.

Eligibility for all Shinesty Retail Team Members:

• Positive attitude towards both customers and coworkers.
• Ability to stand or move around for extended periods of time.
• Reach, carry, bend, and lift up to 30 lbs.
• Reliable Transportation: You must have a way to get yourself to DIA and various local event locations (teleportation is also acceptable if you’ve mastered it).

Nice to Haves:

• Experience selling underwear or socks.
• Apparel or accessory sales/buying experience.
• 1-2 years of Customer Service experience.
• Experience with Shopify POS platform.

Compensation and Benefits:

• $20/hr base + Opportunity for Commission!
• Paid hourly and on bi-weekly pay period
• Free underwear! We’ll start your collection with some of our favorite prints and styles.
• Medical, dental, and vision insurance available for full time employees
• Generous employee discount for duration of active employment at Shinesty
• Large opportunity for growth and development
• Work with smart, driven, sometimes funny people