PT Produce Sales Associate

Food Lion; Wesley Chapel (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Wesley Chapel, NC, seeks a Produce Department Associate to deliver quality customer service and maintain standards in the Produce area. You will support ordering, receiving, preparation and display of merchandise while following safety and company guidelines.

You will unload product, use inventory systems (ACIS) and CAO, and uphold Food Lion's dress code and policies. Excellent communication and teamwork are essential.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Maintain fast, friendly, and accurate customer service in the Produce Department.
• Assist with ordering, receiving, preparation, conditioning and displaying merchandise per guidelines.
• Unload trucks for the Produce Department.
• Use ACIS and CAO tools for inventory and ordering.
• Adhere to company policies, safety guidelines, and dress code.
• Report accidents and unsafe conditions to the Manager on Duty.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Willingness to learn

Education

High school graduate or equivalent

Job description

Category/Area of Expertise: Retail Operations

Job Requisition: 536943

Address: USA-NC-Wesley Chapel-5939 Weddington Road

Store Code: Store 02256 Produce/Perishable (5112617)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

Provide quality customer service within the Produce Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.

DUTIES AND RESPONSIBILITIES

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Unload trucks for the Produce Department
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

QUALIFICATIONS

• High school graduate or equivalent preferred
• Excellent interpersonal, organizational, communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

• Ability to use computers and other communication systems required to perform job functions
• Perform repetitive hand and arm motions
• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
• Pull or push up to 75 lbs. on occasion
• Stand 100% of the time, frequently walking short distances"
• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
• Meet established volume activity standards for the position
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time"

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.