PT Patient Registration Representative

The University of Kansas Health System; Kansas City (KS); On-site; USD 19,000 - 25,000; Part time

Job summary

The University of Kansas Health System in Kansas City is seeking a PT Patient Registration Representative to perform inpatient and outpatient registrations. The role requires obtaining accurate demographics, insurance and payment details, and delivering excellent customer service.

You will greet patients, collect information, balance cash drawer, and ensure consent and insurance forms are completed timely. This part-time position is at Bell Hospital and may involve shifts on Sat/Sun 7a-7:30p.

Qualifications

• Minimum High School/GED is required.
• Experience in clerical, registration, or customer service within health care preferred.
• Strong attention to accuracy with patient data and insurance details.

Responsibilities

• Register inpatients and outpatients and collect demographics and payment details.
• Verify patient identification and insurance information in the system.
• Collect co-payments when required and balance cash drawer daily.
• Greet patients and relatives; conduct interviews for accurate data collection.
• Explain facility policies and ensure consent forms are signed.
• Maintain confidentiality and comply with regulations.
• Perform duties across admitting as needed and assist as required.

Skills

Customer service

Clerical experience

Education

High School Graduate or GED

Job description

Position Title

PT Patient Registration Representative

Bell Hospital

Position Summary / Career Interest

Sat/Sun 7a-7:30p

The Patient Registration Representative is responsible for Inpatient/ Outpatient registrations for the Health System. Obtains proper patient identification, demographics and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/ families and a professional image.

Responsibilities and Essential Job Functions

- Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

- Monitors schedule daily for patients arriving at the department for the day if applicable.

- Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department.

- Conducts bedside admission on patients who are direct admits to the unit as needed.

- Obtains identification to assure accuracy of demographic and insurance information. Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number.

- Greets patient and/or relative. Interviews and obtains or rechecks pertinent information.

- As required, collects co-payments or deposits as appropriate for service being rendered.

- Responsible to balance cash drawer as part of the end of the day process.

- Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.

- Complies with Medicare/Medicaid and other insurance rules and regulations.

- Completes MSPQ as required for admission.

- Attends and participates in staff training or education which relates to their position and would contribute to their knowledge.

- Responsible for the inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed.

- Provide coverage as requested in all areas of Admitting following established guidelines.

- Knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents.

- Responsible for other duties or projects, which are assigned by Management. These may include special projects, telephone coverage, filing, scanning, copying and other duties as instructed.

- Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

- These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

- High School Graduate or GED.

Preferred Education and Experience

- 1 or more years of experience in clerical, registration and/or customer service within a health care setting.

Time Type

Part time

Job Requisition ID

R-57056

Important information for you to know as you apply:

- The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion .
- The health system provides reasonable accommodations to qualified individuals with disabilities.
- Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.