PT Massage Therapist : Läka Spa

Sage Hospitality; Wayzata (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Sage Hotel & Restaurant Discounts—accr

Paid vacation, sick and holiday

Job summary

The Hotel Landing in Wayzata seeks a Massage Therapist to provide professional massage and body treatments. You must hold a current state license and have a minimum of 500 training hours; 1 year of experience is preferred.

Excellent communication and client education are essential as you work with guests to address wellness needs. Responsibilities include greeting guests, delivering services per spa protocols, promoting treatments and retail, and maintaining sanitation.

Qualifications

• Must hold and maintain a current state license with a minimum of 500 hours of training.
• High School diploma or equivalent and required technical certificates.
• 1 year massage experience preferred.

Responsibilities

• Greet guests and perform appointments on time and within the allotted duration.
• Provide professional massage and body treatments following spa protocols.
• Educate guests about wellness concerns and products; answer questions professionally.
• Maintain sanitation and proper equipment care to control costs.
• Promote spa services, treatments, and retail to guests.

Skills

Customer service

Organization

Communication

Education

500+ hours massage training

High School diploma or equivalent

Job description

Why us?

The Hotel Landing is the newest, most exciting boutique hotel in Wayzata. On the shores of Lake Minnetonka, just 15 miles from downtown Minneapolis, you will discover a unique lifestyle destination framed by modern architecture and bustling urban energy.

Working at Hotel Landing is a whole different experience. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and to each other.

We seek the best hospitality professionals. Achievers and leaders. Passionate, highly competitive and exceptional people. In return, we provide every team member with unparalleled opportunities to exercise their responsibility and integrity, while growing themselves and building a valuable and rewarding career!

Job Overview

The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa's specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. They must hold and maintain a current state license and required insurance.

Responsibilities

• Greets and completes established procedures for arriving guests by beginning on time for the appointment and completing within the allotted time.
• Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
• Effectively inform and educate our guests about specific wellness concerns. Handle guests' questions and concerns professionally and courteously.
• Properly care for equipment and use proper amounts of product to assist with cost controls.
• Have complete knowledge and understanding of all services and products offered.
• Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
• Actively promote home care programs, meeting minimum retail sales goals of 3%. If 3% is not maintained on a consistent basis, will participate in 1-1 coaching from supervisor to increase performance.
• Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
• Perform prep work, properly clean and restock room as required.
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
• Handle guests' questions and concerns professionally and courteously.
• Maintain a positive attitude and contribute toward a quality work environment.
• Regularly attend, participate in and support training and staff meetings for the spa.

Qualifications

Education/Formal Training

• Must hold and maintain a current state license with a minimum of 500 hours of training. High School diploma or equivalent and required technical certificates

Experience

• 1 year preferred

Knowledge/Skills

• Must be able to use tact and understanding when dealing with a variety of customer service issues, including stressful and highly emotional situations.
• Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Physical Demands

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to read written communication, including computer screens.
• Must be able to complete appropriate massage techniques to standard.
• Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
• Full mobility - Ability to perform full functions of a massage therapist per industry standards for full shift.
• Lifting, pushing, pulling and carrying.
• Bending/kneeling - must be able to accomplish any task required of associates within assigned departments.
• Mobility - must be able to accomplish any task required of associates within assigned departments.
• Continuous standing - must be able to accomplish any task required of associates within assigned departments.
• Climbing up to approximately 40 steps 1% of 40 hour week.

Environment

• Prolonged standing at indoor, thermostatically climate-controlled workstation.

Benefits

At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.

The Perks:

• Sage Hotel & Restaurant Discounts across the US
• Paid vacation, sick and holiday